Head of Product Design - Remote
Close USA

We're searching for a Head of Product Design to lead our growing team and elevate the user experience across our web, desktop, and mobile apps. This leadership role combines strategic vision with hands-on execution, offering an opportunity to redefine what design excellence means at Close. 

Your Opportunity 

Lead with Impact 
Take charge of a team of skilled designers, fostering a culture of creativity, growth, and innovation. Your leadership will shape how our users interact with and experience Close. 

Drive Design Excellence 
From research to execution, you’ll oversee the development of elegant, user-focused features. Set the standard for world-class design, ensuring consistency with Close’s brand and user needs. 

Influence at Scale 
Collaborate with cross-functional teams to bring impactful solutions to life, directly benefiting thousands of businesses every day. 

Your Role 

Team Leadership 

  • Guide and mentor a distributed team of 5+ designers. 
  • Foster a high-performing, collaborative team culture. 
  • Oversee team goals, professional development, and hiring needs. 

Design Strategy & Execution 

  • Shape the product vision and drive user research initiatives. 
  • Provide feedback and critique on designs, ensuring quality and alignment with product goals. 
  • Collaborate with Product and Engineering teams to build user-centric solutions. 
  • Contribute to building and maintaining our design system. 

User-Centered Innovation 

  • Lead qualitative and quantitative research efforts to uncover user needs. 
  • Translate insights into actionable design strategies. 
  • Spearhead design-led projects such as major feature redesigns. 


What You Bring 

Experience & Expertise 

  • 8+ years in product design, including 4+ years in leadership roles. 
  • Proven track record in designing SaaS desktop/mobile applications. 
  • Strong portfolio showcasing elegant, user-friendly solutions. 
  • Proficiency with tools like Figma and modern design systems. 

Visionary Leadership 

  • Ability to inspire and guide a design team to achieve high-impact results. 
  • Strong collaboration skills with cross-functional teams. 


Technical Acumen
 

  • Deep understanding of UX/UI design principles, typography, accessibility, and CSS. 
  • Experience working with product roadmaps and aligning design strategy to business objectives. 


Why Join Close? 

  • Fully Remote Flexibility: Work from anywhere with a supportive, asynchronous team. 
  • Generous Benefits: 5 weeks PTO, sabbatical leave, parental leave, and healthcare options (US residents). 
  • Work-Life Balance: Optional 4-day work weeks and a winter holiday break. 
  • Professional Growth: Regular opportunities for advancement and skill development. 
  • Team Retreats: Annual company gatherings to connect and collaborate. 


How We Work Together 

  • Deep Work Focus: We value productivity and quality over hours logged. 
  • Asynchronous Collaboration: Flexible schedules for a truly global team. 
  • Autonomy: Empowered to shape your role and contribute meaningfully from day one. 


Apply Now 
Ready to lead design innovation at Close? Submit your application and portfolio showcasing your best work. We look forward to welcoming you to a team where your vision can make a difference. 

 

About Company

Close is a fully remote, profitable SaaS company dedicated to helping small and scaling businesses optimize their sales processes. With a modern, all-in-one communication-focused CRM, Close serves over 6,000 businesses worldwide. Our team values autonomy, collaboration, and innovation, delivering exceptional tools that empower our customers to grow and succeed.

Job Information