Assistant Director, Personal Lines Product Research

Liberty Mutual is hiring a Consultant or Assistant Director for its Coverage A Product Design and Development team. Coverage A is dwelling coverage, and this team owns how it is determined across all channels and transaction types, from dwelling feature collection in the quoting application to third-party Replacement Cost Estimate calculations. You would research and analyze ways to improve the Coverage A determination experience and influence how the product goes to market.

The level of the position offered depends on your skills and experience, at manager discretion. The role may have in-office requirements depending on where you live.

What you will do

• Build subject-matter expertise in property and specialty Replacement Cost Estimate and Coverage A product features.
• Run complex analyses under general direction: query data independently, build tools for the team, and assess product features and key performance metrics.
• Lead and project-manage initiatives with manager guidance, working with Risk Analytics, State Management, Distribution, Technology, Policy & Production Support, and other cross-functional teams to design and implement changes.
• Turn research and analysis into insights and recommendations that shape product design and strategy.
• Present those insights and recommendations regularly to Product and Distribution leadership and cross-functional teams.
• Gather external research, including competitive intelligence and input from vendors, market research teams, and other functional areas.
• Serve as a resource for less-experienced analysts and mentor interns or rotational analysts as needed.

What they are looking for

• Intellectual curiosity: you want to take on large, ambiguous, complex problems and find new opportunities.
• Product and project management experience, including managing projects from concept to implementation with manager support.
• Analytical and technical proficiency: you gather, interpret, and evaluate data from multiple quantitative and qualitative sources, with hands-on skills in SAS and/or Snowflake.
• Strong communication skills: you can explain insights and complex concepts clearly in speech, writing, and slides to executive-level audiences.
• Self-motivation: you are highly organized, take initiative, and follow through.
• A collaborative approach and a contribution to an inclusive culture within your team and across partner teams.

Qualifications

• Bachelor's degree in mathematics, economics, statistics, or another quantitative field.
• Minimum 4 years of relevant work experience, typically 6 years.
• Advanced proficiency in Excel, PowerPoint, and statistical software packages such as SAS or Emblem.
• Strong planning, organizational, analytical, decision-making, and communication skills.

A master's degree is beneficial. Experience managing projects is preferred.

Pay and benefits

The typical starting salary range is determined by factors including skills, experience, education, certifications, and location. The full salary range reflects the competitive labor market value for all employees in these positions across the national market and provides room to progress as employees grow in the role. Some roles at Liberty Mutual have a compensation plan that may include commission and/or bonus earnings at rates that vary based on factors set out in that plan.

Liberty Mutual states that its goal is a workplace where everyone feels valued, supported, and can thrive, with inclusion embedded in its culture. It points to benefits, workplace flexibility, professional development, and Employee Resource Groups. The company describes itself as an equal opportunity employer and says it will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information, or any basis prohibited by federal, state, or local law. Fair Chance Notices are listed for California, Los Angeles (incorporated and unincorporated), Philadelphia, and San Francisco.