Senior Change Management Consultant - Work Transformation & AI

Insight is hiring a Senior Change Management Consultant to work as an AI Change Strategist on its Google Solution Line Change Management team. The role sits between organizational change management delivery and AI strategy for large global clients, including Fortune 25 and Fortune 100 companies. It is a remote position in the United States, with travel up to 30% as needed for customer and internal work.

What you will do

• Lead AI strategy and transformation workstreams, guiding organizations through large-scale AI implementations and process or operating model changes.
• Design and architect Gemini and Gemini Enterprise service offerings and standard operating procedures.
• Lead the AI components of presales presentations and build demo environments showing the value of Connectors and Agents.
• Create and document delivery methodologies to train the wider OCM team on AI integration and change strategy.
• Run ongoing AI research and development to keep pace with generative AI.
• Lead work transformation and process reengineering projects, using AI as the primary tool.
• Maintain a 60% billable utilization target while driving revenue and sales in the AI space.
• Design governance models for AI ways of working so process changes stay measurable and aligned with organizational goals.
• Build coaching and support frameworks, such as AI champions programs and feedback loops, to move employees from legacy processes to AI-augmented workflows.
• Define KPIs for AI-driven transformation, including time savings, process efficiency, and output quality.

What they are looking for

• Bachelor's degree in Business, Organizational Development, Information or Computer Science, or similar; equivalent practical experience considered. An MBA in Strategic Management, Business Transformation, Industrial-Organizational Psychology, Business and Technology, or a related field is preferred.
• Proven organizational change management experience in a technology consulting environment, focused on transforming processes and developing AI use cases across business stakeholders. Business transformation and Six Sigma experience are a plus.
• Demonstrated experience with generative AI and large language models, with direct expertise in Gemini Enterprise or similar platforms.
• Ability to architect service offerings and lead workstreams for complex, high-stakes projects.
• Experience operating within an enterprise mindset on large-scale organizational challenges, with executive presentation skills and the ability to influence senior leadership.
• Ability to lead presales presentations and translate complex AI technicalities into accessible business strategy.
• High proficiency in Google Workspace and a deep understanding of AI implementation into organizational workflows. Instructional design or training delivery experience is a plus.
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced, rapid growth environment.
• Proficiency in Google Sheets or Excel, comfort working with datasets, building reporting dashboards such as Looker Studio, and using data to measure change initiatives.
• Track record managing end-to-end transformation lifecycles, from assessment and strategy through pilot implementation, feedback collection, and scaling support. Consulting experience is desired.
• Ability to create enablement materials such as playbooks, training modules, or automated support bots.
• Experience partnering with IT and engineering teams to bridge technical AI capabilities with user needs.

About Insight

Insight Enterprises is a Fortune 500 solutions integrator with expertise in cloud, data, AI, cybersecurity, and intelligent edge. The company reports 14,000+ teammates globally, $8.2 billion in revenue in 2025, Great Place to Work certification in 9 countries in 2025, Fortune 500 rank of No. 447 in 2025, 25+ industry and partner awards in the past year, and $1.4M+ in total charitable contributions in 2024.

Insight is an equal opportunity employer. Applicants are asked to share the pronouns they use and any reasonable adjustments they may need during the interview process. Insight does not accept unsolicited resumes from recruiters or employment agencies without a prior written vendor agreement.