Toptal is a worldwide network of highly skilled professionals, including software developers, designers, marketing specialists, product managers, and business consultants. Leading organizations partner with Toptal to access top talent and successfully execute critical projects and strategic initiatives.

Position Overview

We are seeking an experienced Group Account Director to manage a portfolio of key client accounts and oversee senior-level client relationships within an agency environment.

In this senior leadership role, you will act as a strategic partner to executive stakeholders, driving account growth while guiding cross-functional teams to deliver high-quality work and measurable business results.

The ideal candidate will demonstrate strong leadership capabilities, strategic insight, financial management skills, and exceptional client relationship expertise to build long-term partnerships and ensure sustained account success.

Key Responsibilities

Client Relationship & Strategic Leadership

• Serve as a trusted advisor to C-suite executives and senior client stakeholders.
  
  
• Maintain strong knowledge of industry trends, market developments, and best practices across multiple sectors.
  
  
• Develop a deep understanding of client businesses, including goals, challenges, SWOT insights, and internal dynamics.
  
  
• Provide strategic guidance that helps clients make informed business decisions.
  
  
• Act as a senior escalation point to quickly resolve critical client issues and maintain strong relationships.