Program Manager - Remote

Symetra is hiring a Program Manager to lead a multi-year business transformation initiative focused on its Stop Loss business. The role is remote within the United States and centers on running a portfolio of complex, cross-functional projects across Product, Engineering, Operations, and Change Management. It suits someone with 8–10 years of program and project management experience who has guided enterprise-scale transformation work and can hold teams to on-time, on-budget delivery.

What you will do

• Partner with Program Sponsors to build business cases and Cost Benefit Analyses that maximize ROI across the program.
• Guide and influence the Program Sponsor's vision toward optimal solutions.
• Drive decision-making with sponsors and recommend re-scoping, postponement, or cancellation of projects when needed.
• Hold others accountable for delivering all projects in the program on time, on budget, and on scope within established variances.
• Influence and manage change with limited friction.
• Establish and execute a governance framework for both individual projects and the program, with the goal of optimizing resources and ROI.
• Identify process improvements in governance and management reporting.
• Apply a range of project management methodologies and tools, moving between methodologies as needed.
• Develop and maintain project and program roadmaps with sponsors that align with and accelerate business strategy.
• Make sure end-to-end solutions fit short- and long-term roadmaps.

What they are looking for

• High school diploma required.
• Bachelor's degree or equivalent work experience required.
• PMP and PgMP designations from the Project Management Institute strongly preferred.
• 8–10 years of cumulative, relevant experience.
• Extensive knowledge of project management methodologies and tools, resource management practices, risk assessment, and change management.
• Demonstrated ability to manage the big picture and understand how groups of projects sequence together into a program view.
• Advanced skills in change management, communication, and risk assessment.
• Proficiency with Azure DevOps strongly preferred.

Pay and benefits

The salary range is $117,000 to $195,100 per year, plus eligibility for the company annual bonus program. Symetra offers flexible full-time or hybrid telecommuting arrangements, a 401(k) with immediate vesting and company matching up to 6%, paid time away including vacation, sick time, flex days, and ten paid holidays, and company matching for community giving.

Location and work authorization

The role is based in the United States. Employer work visa sponsorship and support are not provided; applicants must be authorized to work in the United States at hire and maintain that authorization throughout employment.

Symetra sets minimum requirements for remote internet connections: at least 100 Mbps download and 20 Mbps upload, over fiber, cable, or DSL. Satellite, cellular broadband, other wireless technology, and wired dial-up are not permitted. Candidates are asked to test their internet speed and confirm it meets the standard when applying.

Hiring process notes

After the initial phone screen, candidates must be on video for all interviews. Symetra takes steps at key points in the process to verify that a candidate is not seeking employment fraudulently, such as through a false identity. Failing to comply with verification procedures can lead to disqualification, withdrawal of a job offer, or termination and other remedies if fraud is discovered.

About Symetra

Symetra is a national financial services company that describes its work as guided by Value, Transparency, and Sustainability. The company states that it aims to be the most inclusive insurance company in the country and that it is committed to diversity, equity, and inclusion.