Account Manager | Growth

Ramp is hiring an Account Manager on its Growth Account Management team in New York, NY. You will own expansion and retention for a scaled portfolio of current Ramp customers, finding growth opportunities and running a set of scaled touch-points to engage them. This is for someone with at least two years of customer-facing or direct sales experience who is comfortable owning the full sales process through close.

About Ramp

Ramp builds finance infrastructure embedded in the transaction flow of every dollar a business spends. It automates how over $275B in annualized spend moves in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The company says the median Ramp customer saves 7.5% and grows revenue 16% in their first year. Ramp hires for high agency and high urgency, looks for slope over intercept, and cares less about where you trained than what you have built.

What you will do

• Identify expansion opportunities within a scaled portfolio of Ramp customers and own the entire sales process through close
• Develop and execute upsell and cross-sell strategies and maintain an expansion pipeline
• Build a deep understanding of Ramp customer personas and act as a trusted advisor to help them reach their goals
• Use sales methodologies to uncover customer needs and pain points
• Gather customer feedback and pass it on to inform Ramp's product roadmap and customer communication strategy
• Work with cross-functional partners to improve operational efficiencies while advocating for your customers

As an early member of the team, you will help build and refine Ramp's scaled account management motion.

What they are looking for

• Minimum 2 years of customer-facing or direct sales experience
• A proven track record of achievement in a high velocity business environment
• Prior CRM experience, preferably Salesforce
• Experience with outbound prospecting and product demonstrations, and comfort with sales tools and processes
• A consultative sales approach, comfortable using analytical and quantitative skills, with a deep interest in understanding business challenges
• Ability to discuss Ramp's value proposition with C-level executives, finance teams, and decision makers
• A consistent record of hitting or exceeding sales targets in a fast-paced, metrics-driven environment
• Dedication to tracking and improving performance and efficiency daily
• Excellent verbal and written communication skills, including delivering sales pitches and presentations
• Organizational, project management, and time management skills
• A self-starter with a high sense of urgency who can work within undefined processes

Nice to have: a bachelor's degree from an accredited university, experience with financial services sales, and experience at a high-growth startup.

Pay and benefits

The salary range is $97,920 to $149,600, with commission. The listing notes multiple ranges.

Full-time Ramp employees get flexible PTO, centralized home-office equipment ordering, a health and wellness stipend, a budget for intra-office travel, and a weekly coffee stipend. In the United States: 100% medical, dental, and vision insurance coverage for you with partial coverage for dependents, a One Medical annual membership, 401(k) with employer match on contributions made while employed, a fertility HRA up to $10,000 per year, parental leave of up to 16 weeks (birthing and bonding) or 8 weeks (bonding only) at 100% pay, pet insurance, and in-office perks including lunch, snacks, and drinks. Relocation expense coverage to NYC or SF is available if needed.

Referrals and notices

If you are being referred for the role, contact that person to apply on your behalf. Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during hiring.