Location: Fully Remote (Worldwide)
Incorporated: France

Are you passionate about contributing to open-source projects and working with a team that values community-driven initiatives? Join OpenCraft, a remote-first company with a mission to create impactful educational and community-based software solutions.

About OpenCraft

OpenCraft is a global team of experienced open-source developers working on innovative educational and community-focused projects. We specialize in custom software development and large-scale implementations of the Open edX Platform, a leading open-source MOOC platform created by MIT and Harvard. Our work impacts learners worldwide, powering platforms for prestigious institutions like Harvard Medical School, Cloudera, Autodesk, and governments.

At OpenCraft, we are committed to maintaining an open-first culture—most of our conversations, policies, and code are publicly accessible.

Role Overview

As a Sales Engineer, you’ll play a pivotal role in managing client relationships and guiding them through the sales process. This includes:

• Acting as the first point of contact for potential clients.
• Providing technical insights and ballpark estimates for projects.
• Collaborating with engineers to build detailed proposals.
• Representing OpenCraft's services with authority and technical expertise.

This role combines sales and engineering knowledge, requiring strong technical fundamentals to effectively communicate with technical managers and clients.

What You’ll Need

Basic Requirements

• Proven experience in sales and customer account management.
• Hands-on contributions to open-source projects.
• Proficiency in:
  • Django
  • React or similar frameworks
  • REST APIs
  • Docker
  • Linux
  • Relational databases like MySQL, PostgreSQL, or SQLite
  • Git for version control
• Strong communication and presentation skills in English.
• Comfortable with remote tools like Trello, Jira, and GitLab.
• Ability to work asynchronously with a globally distributed team.

Preferred Qualifications

• Familiarity with the education industry, especially online learning platforms like Open edX.
• Experience in online community collaboration (forums, open-source communities, etc.).
• Copywriting or blogging experience.
• Knowledge of project management tools like Jira or Trello.
• Proficiency with spreadsheet software like Google Sheets.

Why Join OpenCraft?

• Remote-First Culture: Fully remote from day one, built on asynchronous workflows. No mandatory office hours or long meetings.
• Flexibility: Choose your work location and manage your schedule to align with US time zones for client meetings.
• Impactful Work: Contribute to open-source projects that support global learners and educators.
• Fair Compensation: Set your own hourly rate based on your needs, factoring in benefits like vacation and healthcare. No unpaid overtime.
• Work-Life Balance: Flexible workload between 20–40 hours/week. Overworking is discouraged.
• Collaborative Environment: Work with a highly skilled, flat-structured team that values autonomy and shared leadership.
• Professional Growth: Opportunities for skill development and recognition for excellent work.

Our Values

• Open-First Approach: Transparency in conversations, policies, and projects.
• Sustainable Work Practices: Focus on mental health, documentation, and automation.
• Strong Team Camaraderie: Regular social events and an annual retreat at the Open edX Conference.

How to Apply

Visit Website to submit your application.

What to Include:

• Your resume
• A brief cover letter highlighting your relevant experience and interest in OpenCraft

Diversity and Inclusion

OpenCraft is an equal opportunity employer. We celebrate diversity and welcome applicants of all genders, ethnicities, and backgrounds. Our goal is to create an inclusive workplace where everyone has the opportunity to thrive.

Ready to make an impact in the open-source and education space? Join OpenCraft today!