Amazing Customer Support - Australian and NZ timezones only
Cliniko Melbourne, Australia
Amazing Customer Support - Australian and NZ timezones only

Cliniko is an intuitive practice management platform designed to simplify the lives of allied health professionals. It streamlines appointment scheduling, treatment note storage, video consultations, and more—empowering over 100,000 users worldwide every day. 

Our global team of 60 works fully remotely, with our headquarters in Melbourne, Australia. We value talent, creativity, and integrity above location or titles. With no managers, no meetings, and no timesheets, we operate with trust, autonomy, and a shared passion for building software that genuinely helps people. 

We’re now looking for new team members to join our customer support team during Australian business hours. You’ll help healthcare professionals make the most of Cliniko—offering friendly, helpful, and empathetic support through chat, email, and social media. 

We’re not focused on your formal experience or credentials; we care about your attitude, communication, and motivation. If you have a sense of humour, a love for helping others, and excellent written English, you’ll fit right in. 

At Cliniko, we do things differently: 

  • 30-hour workweek with full-time pay

  • Fully remote, work from anywhere

  • Flexible hours and unlimited annual leave (minimum 4 weeks)

  • Paid equipment, ergonomic setup, and even organic fruit delivered to your home

  • No managers, no meetings, just great people doing great work

  • Salary: AUD $90,000 (or local equivalent)

We’re passionate about creating a positive impact—both through our software and our culture. If you want a meaningful, balanced, and fulfilling role, Cliniko might just be the place for you.
 

Cliniko
About Company

Cliniko is a global, remote-first software company based in Melbourne, Australia, dedicated to helping allied health professionals run their practices smoothly. Used by over 100,000 people daily, Cliniko simplifies appointment scheduling, treatment notes, video consultations, and more. With a fully remote team of 60 passionate individuals, Cliniko values autonomy, creativity, and purpose—focusing on building exceptional software while making a positive impact on the world.

Job Information