Mid-Senior Rails Systems Monitoring & Quality Assurance

About the Team

About the Role

Key Responsibilities

• Maintain and monitor subsystems (email, SMS, data ingestion, etc.) for uptime and performance
  
  
• Proactively identify, troubleshoot, and resolve system issues
  
  
• Collaborate across teams to optimize architecture and improve simplicity
  
  
• Track system health using logs, alerts, and monitoring tools
  
  
• Write and maintain tests (unit, integration, end-to-end)
  
  
• Investigate, document, and resolve bugs efficiently
  
  
• Ensure code quality and compliance with internal and external standards
  
  
• Create and maintain process documentation and system playbooks
  
  

Required Qualifications

• 5+ years of professional experience in web development
  
  
• Strong experience in Ruby on Rails
  
  
• Experience with PostgreSQL and query optimization
  
  
• Solid understanding of Heroku infrastructure
  
  
• Experience navigating logs and errors (Airbrake, Coralogix a plus)
  
  
• Strong testing practice using RSpec and Capybara
  
  
• Proficient with Git/GitHub workflows
  
  
• Comfortable with legacy code and large-scale refactoring
  
  
• Collaborative mindset and strong problem-solving skills
  
  

Preferred Technical Experience

• React and JavaScript (legacy support)
  
  
• Hotwire (preferred as we transition from React)
  
  
• Web APIs (building and consuming)
  
  
• Redis and Sidekiq
  
  
• Google My Business experience is a bonus
  
  

Tools You’ll Use

• Heroku
  
  
• Twilio
  
  
• Mandrill
  
  
• AWS
  
  
• Slack
  
  
• Trello
  
  
• GSuite
  
  
• Travis CI
  
  

Human Skills We Value

• Clear and respectful communication, even with non-technical teammates
  
  
• Deadline-oriented and proactive in project ownership
  
  
• No ego — we value humility, collaboration, and curiosity
  
  
• Passion for clients, product quality, and team success
  
  
• A desire to contribute ideas and improvements
  
  
• Adaptability in a fast-moving environment
  
  

WebPunch Perks

• 20+ Paid Company Holidays
  
  
• Unlimited Vacation & Sick Leave
  
  
• Your Birthday Off (Paid!)
  
  
• "Becoming Your Best Self" Initiative
  
  
• Headspace Meditation Subscription
  
  
• No over-40-hour weeks or weekend work
  
  
• Virtual team events (like cooking classes)
  
  
• Assembly credits for fitness, travel, daycare, coffee, etc.
  
  
• Company-provided MacBook
  
  
• Pet Adoption Program (50% of adoption fees covered)
  
  
• Health, Dental, Vision + HSA
  
  
• 401(k) with 3% Match + Roth Option
  
  
• Half-Day Fridays
  
  

How to Apply