Mid-Senior Rails Systems Monitoring & Quality Assurance
WebPunch Denver, CO

WebPunch is a brand experience company focused on feedback and reputation management. Headquartered in Denver, Colorado, we’re a profitable, well-established, and bootstrapped business with a 95% client retention rate—primarily in the franchising space. As we gear up for our next growth phase, we’re looking for a talented developer to join our senior-level, remote engineering team.

About the Team

We are a fully remote development team with three senior engineers. Our daily stand-up is at 9:00 AM MST. We value strong collaboration, clean code, and thoughtful solutions.

About the Role

This is a critical engineering role focused on Ruby on Rails, legacy React code, and optionally Hotwire, all running on Heroku. You’ll be responsible for monitoring, maintaining, and improving WebPunch’s systems for performance, reliability, and quality. This is a great fit for a developer who enjoys working across legacy and modern tech stacks while ensuring stability, security, and business continuity.

Key Responsibilities

  • Maintain and monitor subsystems (email, SMS, data ingestion, etc.) for uptime and performance

  • Proactively identify, troubleshoot, and resolve system issues

  • Collaborate across teams to optimize architecture and improve simplicity

  • Track system health using logs, alerts, and monitoring tools

  • Write and maintain tests (unit, integration, end-to-end)

  • Investigate, document, and resolve bugs efficiently

  • Ensure code quality and compliance with internal and external standards

  • Create and maintain process documentation and system playbooks

Required Qualifications

  • 5+ years of professional experience in web development

  • Strong experience in Ruby on Rails

  • Experience with PostgreSQL and query optimization

  • Solid understanding of Heroku infrastructure

  • Experience navigating logs and errors (Airbrake, Coralogix a plus)

  • Strong testing practice using RSpec and Capybara

  • Proficient with Git/GitHub workflows

  • Comfortable with legacy code and large-scale refactoring

  • Collaborative mindset and strong problem-solving skills

Preferred Technical Experience

  • React and JavaScript (legacy support)

  • Hotwire (preferred as we transition from React)

  • Web APIs (building and consuming)

  • Redis and Sidekiq

  • Google My Business experience is a bonus

Tools You’ll Use

  • Heroku

  • Twilio

  • Mandrill

  • AWS

  • Slack

  • Trello

  • GSuite

  • Travis CI

Human Skills We Value

  • Clear and respectful communication, even with non-technical teammates

  • Deadline-oriented and proactive in project ownership

  • No ego — we value humility, collaboration, and curiosity

  • Passion for clients, product quality, and team success

  • A desire to contribute ideas and improvements

  • Adaptability in a fast-moving environment

WebPunch Perks

  • 20+ Paid Company Holidays

  • Unlimited Vacation & Sick Leave

  • Your Birthday Off (Paid!)

  • "Becoming Your Best Self" Initiative

  • Headspace Meditation Subscription

  • No over-40-hour weeks or weekend work

  • Virtual team events (like cooking classes)

  • Assembly credits for fitness, travel, daycare, coffee, etc.

  • Company-provided MacBook

  • Pet Adoption Program (50% of adoption fees covered)

  • Health, Dental, Vision + HSA

  • 401(k) with 3% Match + Roth Option

  • Half-Day Fridays

How to Apply

Start your application by completing the following assessment:
 https://app.testgorilla.com/s/zbdamebo

This helps us evaluate your skills fairly and objectively—no CVs or cover letters required. Expect the assessment to take 60–100 minutes.

About Company

WebPunch is a Denver-based brand experience company specializing in feedback and reputation management. With a strong focus on client retention, work-life balance, and sustainable growth, we serve a national client base—primarily in franchising—while operating as a profitable, bootstrapped, and remote-first business.

Job Information
  • Employee Type:

    Full-time
  • Location:

    Hongkong, Australia, Switzerland, Japan, Mexico, Italy, USA, United Kingdom of Great Britain and Northern Ireland
  • Applicants:

    0
  • Salary:

  • Date posted:

    Jul 14, 2025