Rivo is a loyalty and referral platform built for Shopify brands, helping e-commerce businesses drive revenue and improve customer retention.
We’re a small, agile team of around 15 people with backgrounds from companies like Shopify, GitHub, Amazon, Shogun, and InVision.
Our entire team works remotely, spread across 8 countries and 11 cities. This role is fully remote and tailored to candidates based in or near the LATAM region.  

Role Overview 

As a Digital Designer at Rivo, your daily work will focus on customer onboarding and brand alignment through the use of our page builder tools and account components.
 You’ll play a hands-on role in helping customers achieve a seamless and visually compelling experience with their loyalty programs.  

Key Responsibilities 

• Support onboarding for enterprise-level customers
  
  
• Build branded landing pages for e-commerce loyalty programs
  
  
• Create high-quality visuals for social media and marketing campaigns
  
  
• Design assets for product and marketing teams
  
  
• Contribute across departments, assisting with special projects in operations
  
  
• Develop social media concepts that connect with customers and enhance brand visibility
  
  

What We’re Looking For
 

• Fast, flexible, and resourceful approach to work
  
  
• Confidence in managing projects from concept to execution
  
  
• Data-driven mindset — you use metrics to define and measure success
  
  
• Strong understanding of modern web design standards and UX principles
  
  
• Ability to simplify complex ideas for a broad audience
  
  
• Self-motivated and capable of working independently with minimal oversight
  
  

Required Skills and Experience
 

• 2+ years of web design experience, ideally with Shopify
  
  
• Strong proficiency in HTML and CSS
  
  
• Advanced skills in Figma
  
  
• Background in visual design (minimum of 2 years)
  
  
• Entrepreneurial mindset with a problem-solving attitude
  
  
• Empathy and enthusiasm for helping clients succeed
  
  

Nice to Have
 

• Prior experience designing for Shopify stores
  
  
• Strong design portfolio showcasing web and branding work
  
  
• Additional experience in marketing or customer-facing content design
  
  

Benefits
 

• Fully remote work environment
  
  
• Minimum of 18 paid days off per year (regardless of contract type)
  
  
• Work from anywhere you're most productive
  
  
• A supportive team culture that values well-being and autonomy
  
  

What We Avoid
 

• Micromanagement
  
  
• Egos
  
  
• Office politics and unnecessary drama
  
  

Time Zone Preference

We prefer candidates who can work with overlap in Pacific, Central, or Eastern Time Zones.

How to Apply
 
If this sounds like a perfect fit, we encourage you to apply and share your story.
Be sure to include links to your portfolio or design work. We look forward to learning more about you!