- Work from
- United States
- Contract
- Full-time
- Experience
- Senior
- Salary
- $160K – $200K / year
- Posted
- 15 November 2026
- Apply by
- 14 January 2027
You will own key customer experiences across onboarding, business workflows, integrations, and AI, helping customers manage everyday financial work more easily.
About the role
Join a fintech product team building a financial platform for small businesses.
Responsibilities
- Own the roadmap for customer-facing AI features, applying AI to make financial tasks easier and more intuitive.
- Improve the customer journey from signup through activation and ongoing engagement.
- Build and enhance tools for invoicing, workflow automation, reminders, reconciliation, and other routine business operations.
- Set strategy for partner integrations and APIs across accounting, payments, payroll, and business software.
- Explore LLMs, agentic workflows, and automation while balancing customer value, accuracy, privacy, and risk.
- Run experiments across onboarding, activation, adoption, and retention, using metrics to guide decisions and scale successful improvements.
- Partner with Engineering, Design, Data, Risk, Compliance, and go-to-market teams to bring products to market.
Requirements
- Product management experience appropriate for a senior role, with 5 to 15 years of experience indicated for the position.
- Experience building customer-facing products using AI, LLMs, or agentic workflows.
- Experience building integrations, APIs, or platform products.
- Familiarity with modern discovery and awareness channels, including SEO, AI-driven search, organic, affiliate, and content.
- A bachelor's degree; an advanced degree or relevant analytical or technical background is preferred.
- A stable employment history with limited reliance on short-term contract roles.
Eligibility
- Visa sponsorship is not available.
Salary
Annual base salary: $160,000 to $200,000. Compensation Range: $160K - $200K
Location
Hybrid position in New York City, with 2 to 3 days onsite each week.
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