ServiceNow Solutions Architect, Senior

Work location: Remote Summary: The DHS Program will provide professional services to support application analysis, architectural design, engineering, development, maintenance, and support. We will provide a team experienced with design, agile software development, project management, technical architecture, engineering and design, continuous integration and delivery, integration, testing, configuration management, ongoing operations and maintenance, and cloud migration. The Solutions Architect, Senior will lead solution design across DHS platforms (Microsoft/ServiceNow/modern frameworks/Drupal); develops target/reference architectures; ensures compliance, scalability, and reusability. Responsibilities:

Responsible for driving multiple customer solution design projects in parallel

Conduct business and technical discovery with customers

Problem solves novel solutions, architectures and use cases to help customers meet their objectives

Provide robust recommendations for engagements while also identifying critical dependencies & gaps

Present proposals to senior government officials in a clear and compelling way

Continuously improving the team’s knowledge, methodologies and inventory of solution design blueprints for key customer segments and classes of use cases.

Experience working in a top-tier technical consulting or software development environment

Strong drive to solve customer problems and drive projects end to end from ideation to deployment

Balance of business and technology acumen, including ability to articulate high- level technical solutions to business problems and to tie your solutions to program success criteria

Capable of independently applying a wide set of engineering disciplines for planning, design, analysis, coding, testing, roll-out and support of information systems architectures.

Responsible for, or assists in, the designing of interface standards, quality assurance standards, performance standards, and cost-benefit analysis of modem state-of-the art information systems.

Analyzes available technologies and makes recommendations of technologies to use and how best to use them.

Outstanding problem solving and analytical skills, including ability to create clear observations, analysis and conclusions based on customer interviews and data

Outstanding communications skills both oral and written (e.g., PowerPoint)

Team player who can collaborate with multiple stakeholders to arrive at the best solution

High degree of intellectual curiosity and ability to learn and apply new concepts and technologies in a wide variety of marketing disciplines