Account Manager- Cincinnati/Columbus (Virtual, US, 99999)

With FARO CREAFORM, possibility takes form.

We give quality teams, production teams, maintenance teams, and designers the certainty to manufacture and design like never before — transforming 3D measurements into smarter decisions and endless possibilities.

We work with the largest companies to provide solutions that enable them to overcome their most pressing industry challenges. In aerospace and automotive, we work with firms like SpaceX, NASA, Tesla, and Volvo among others.

We believe that if it can be dreamed, it can also be measured. And if it can be measured, it can also be realized.

You will be focused on the long-term account management of top-tier customers and strategically drive increased sales over short-term opportunities by cooperating with internal and external partners. Your covered business portfolio will contain all FARO Creaform solutions including hardware systems, SW platforms, and automated solutions.

How you will make a difference @ FARO CREAFORM

• Demonstrate FARO Creaform technology to interested and / or potential customers;
• Participation in trade shows, technical events, open-house, sales meetings and other sales events.
• Ensure steady and organized follow-up on sales opportunities through emails, phone calls, etc. to ensure the expected level of sales and a sales cycle as compact as possible by using the CRM system.
• Clearly identify and communicate all customer needs and specifications for the Sales Operations to prepare the quote
• Act as point of contact and provide technical support and regular follow-ups to potential customers during the evaluation period
• Report progress of all ongoing sales activities on a weekly basis during team opportunity-review, provide sales forecast, and participate to forecast review meetings.
• Develop a large network of contacts and clients within the designated territory in teamwork with the Sales Manager.
• Professional management of existing customers over the entire product life cycle including the identification of further business opportunities.
• Protect the profit margins of FARO Creaform by organizing efficient travel and adding value; rather than discounting.
• Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs.