caferemote
Remote VA

Administration and Customer Service

Remote Philippines Part-time Posted 8h ago
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Work from
Philippines
Contract
Part-time
Posted
13 November 2026
Apply by
12 January 2027

We are looking for a reliable and tech-savvy Virtual Assistant to assist with daily administrative tasks and customer service operations.

Administration and Customer Service Virtual Assistant – Remote

Location: Anywhere Globally
Schedule: Part-Time EST, with the opportunity to transition to Full-Time
Required Software: GoHighLevel (GHL) CRM

About the role

Responsibilities include checking emails, monitoring AI agents, responding to customer chats, reviewing CRM conversations, managing follow-ups, and reporting any issues.

Responsibilities

  • Monitor and manage incoming emails.
  • Check AI agents to ensure they are functioning properly.
  • Respond to customer chats professionally and promptly.
  • Review conversations and customer interactions in GHL CRM.
  • Track follow-ups and identify missed or unanswered messages.
  • Report issues and provide general administrative support.

Requirements

  • Experience in administration, customer service, or virtual assistance preferred.
  • Familiarity with GoHighLevel (GHL) CRM is an advantage.
  • Good written English and communication skills.
  • Strong attention to detail and organizational abilities.
  • Tech-savvy, proactive, and able to work independently.
  • Reliable computer and internet connection.

Eligibility

Someone dependable, detail-oriented, and comfortable working with CRM systems, AI tools, and customer communications.

Growth Opportunity: Start part-time and potentially transition to full-time as the business grows.

Discussion

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