Director, GPO Delivery and Optimization

What you will be doing

• The Director Delivery and Optimization owns GPO contract delivery for Premier's larger, more complex named accounts.
• This role leads execution of the account's full supply chain workplan, builds and sustains supply chain level relationships, and manages contract performance across a broad category portfolio — ensuring members don't just sign contracts, they realize the value.
• The Director Delivery and Optimization operates autonomously, thinks critically under ambiguity, and is judged on results, not activity.

Key Responsibilities

Delivery Execution and Value Creation – 50%

• Leads execution of the account's delivery workplan and manages complex, multi-category programs independently
• Partners with sourcing to build the account's opportunity funnel; aligns with internal partners (Rx, Food, Portfolio Advisors) on execution
• Oversees contract performance management across the account's full category portfolio, ensuring optimal utilization and value realization
• Owns the account's GPO portfolio lifecycle — tier activation, renewals/expirations, distributor contract audits, roster accuracy, admin fee revenue accuracy
• Leads change management for contract, tier, and category transitions
• Leverages advanced data analysis — through Premier's technology, AI, and Power BI partnerships — to synthesize analytics into strategic recommendations that drive measurable impact
• Employs analytical storytelling to communicate findings and drive informed executive decision-making
• Leads the account's annual growth forecast and business review process, reporting results and recommended actions against plan
• Holds the account accountable to KPIs and targets set by SCO/GPO Ops leadership — contract growth, penetration, and member savings/value
• Partners directly with key suppliers and distributors to execute contract goals and category plans
• Assures a regular cadence of complete data submissions (PO, invoice, AP, capital plans, and other required data types) across the account's category portfolio to support accurate analytics and GPO growth/penetration tracking
• Leverages contract analytics from the MVE and other Premier analytics resources to model contracting scenarios — costs, behaviors, market share, and lower-cost alternatives — that maximize account value

Supply Chain Relationship Management – 35%

• Cultivates strategic, trust-based relationships with member executives and supply chain leadership, aligning Premier's solutions to their priorities and driving long-term partnership growth
• Leads strategic initiatives and facilitates executive-level discussions to align goals and identify new opportunities
• Provides strategic guidance to stakeholders across sourcing, category, and end-user functions, serving as a trusted advisor to account leadership
• Builds and maintains a deep understanding of each account's strategic goals (savings targets, budget gaps, new service line priorities), current capabilities, and pain points; aligns the account's engagement plan to what matters most to that specific member rather than a one-size-fits-all approach and continuously reassesses member needs as they evolve and adjusts account strategy to help members mature toward greater value capture
• Responsible for aligning supply chain and pharmacy goals between the account and Premier, and proactively driving activities toward the accomplishment of those goals

Member Resolution and Team Development – 15%

• Operates autonomously, supports the development of Delivery Managers, and supports standardization and continuous improvement across the delivery team
• Applies advanced problem-solving and critical thinking to complex, ambiguous account issues, developing and implementing solutions