Technical Writer- REMOTE

Job Responsibilities – Project Support and Collaboration

• Support client priorities and project objectives by completing required and ad hoc reports as well as other relevant information gathering tasks to demonstrate project progress and accomplishments, inform client services, and identify emerging client needs.
• Actively participate and engage in team meetings, internal workgroups, and other collaborative projects as requested. Take and record notes during meetings, including staff meetings and federal workgroup meetings.
• Support Section 508 remediation process and ensure appropriate posting of written products and other deliverables to the website using established protocols.
• Participate in and/or lead various workgroups as requested by the client or project leadership, and as relevant to the project’s work.
• Support digital file management, organization, archiving, and file migration.
• Support efforts to ensure appropriate review, approval, posting, and dissemination of resources and announcements.
• Stay up to date on the latest research, tools, technology, and resources that could be leveraged to support project and client priorities.
• Work collaboratively with editorial team members to establish and maintain consistent, reliable editorial standards that reflect the client's needs, objectives, and preferences.
• Assist with updating editorial style guidance and other editorial guidance documents, including guidance related to citations, references, and other client-specific terminology.
• Support efforts to ensure appropriate review, approval, and finalization of resources.
• Assist in the delivery of training for project staff, partners, and client staff on effective, plain language writing techniques that are tailored to meet the specific informational needs of target audiences.

Job Responsibilities – Product Development and TA Delivery

• Complete research and information gathering tasks to support timely, accurate responses to client and state and territory inquiries.
• Apply client-approved templates, styles, branding, and other requirements to ensure high quality digital and written products.
• Support data collection, reporting, and data quality assurance tasks and project evaluation efforts.
• Prepare ad hoc reports from project databases to assist the project leadership, inform technical assistance efforts. and respond to client requests and questions.
• Use approved AI, Smart Sheet, and Mural as tools, when appropriate, to facilitate and track task completion.
• Develop written products and deliverables, including working with subject matter experts and other team members to clarify product audience, purpose, and scope, ensure content clarity and readability, and identify the need for additional subject matter expertise, when needed.
• Develop or collaborate with team members to develop visual graphics and enhanced product formatting to increase readability and clarity.
• Ensure integrity in written products by confirming that all citations are correct and copyright and permissions protocols have been followed.
• Provide editorial expertise (such as copy editing, substantive editing, and proofreading) for the full range of project resources and deliverables, including reports, training materials, briefs, resource guides, tools, website content, announcements, etc.
• Apply plain language principles to support specific audience comprehension when reviewing or developing content to ensure clarity and readability.
• Stay informed about early education and child care content, client priorities and preferences, and political nuances that may affect product development.
• Ensure quality control for written deliverables and products by consistently implementing established quality assurance protocols and procedures.