Oracle Cloud Consultant - HCM Helpdesk

As a Subject Matter Expert, the Oracle Cloud HCM Lead Help Desk or Performance- must deliver a solution that meets the customers objectives by combining industry best practices, product knowledge, and business acumen.

This includes

• leading client Discovery sessions,
• developing and documenting requirements,
• conducting hands-on configuration as well as leading offshore in some of the common configuration,
• working with the technical team to spec and unit test any system technical extensions,
• rolling up and reporting HCM status to the Project Manager,
• leading client knowledge transfer and validation sessions,
• acting as a first point of contact for client resolution,
• leading Conference Room Pilots (CRPs),
• resolving issues identified during CRPs and UAT, and
• supporting deployment and limited production issue resolution for 30 days after deployment.

The Oracle Cloud HCM Lead: must have experience in the following cloud modules.

Oracle HCM

• Core HCM and Help Desk or Performance

Experience (must have)

• At least 7+ years of Oracle experience
• Extensive knowledge of Oracle HCM Cloud
• Experience as a resource in the implementation full lifecycle of at least 3 Oracle Cloud HCM and 1-2 projects as Performance Management or Help Desk implementations including hands-on configuration.
• Lead role on at least one Oracle Cloud HCM implementation project
• Strong business communication and customer management skills.
• Experience in gathering and documenting business requirements, leading fit-gap analysis conference room pilots (CRPs) functional configuration, testing, client user training.
• Ability to work with Highstreet offshore functional and technical staff

Preferred (optional)

• Ability to work with other HCM Cloud modules is a plus

Software / Modules / Versions

• Oracle Cloud release 20+

Certified in or more of the following

• Oracle Cloud HCM: Certified Implementation Specialist