Solutions Engineering Integration Specialist

Echodyne builds compact solid-state true beam-steering radar for autonomous vehicles, uncrewed aircraft and drones, border security, critical infrastructure, and smart cities. The company is hiring a Solutions Engineering Integration Specialist to support customers and partners who integrate its radar into their own systems. This role is for someone with a technical background in field-deployed sensors who can present a product, plan installations, tune deployments, and troubleshoot hardware and software issues.

What you will do

• Support customer and partner relationships by presenting the value of Echodyne's radar products for their solutions and applications.
• Support integration of Echodyne's solutions with third-party integrators, including Command and Control (C2) platforms, Video Management Platforms (VMS), and autonomous platforms.
• Lead installation planning and integrations, execute deployment configuration and system tuning, and provide ongoing technical support and troubleshooting.
• Participate in post-demo data analysis and report creation.
• Support scaling of the customer and partner bases by developing and maintaining training materials, including application notes and user manuals.
• Help improve products by collecting customer feedback and working with product managers and engineers.
• Travel up to 50% may be required.

What they are looking for

• Proven track record of learning a technical product and conveying its value to potential customers.
• An entrepreneurial spirit and a customer-first orientation, with willingness to do whatever it takes to get the job done.
• Personal integrity, trustworthiness, and respect when representing Echodyne, demonstrating the product, answering questions, and communicating product and company value propositions.
• Ability to multi-task, work independently, prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures.
• Resiliency with a positive attitude, plus analytical, reasoning, and problem-solving skills.
• Organized and detail-oriented with excellent follow-up and decision-making skills.
• Enthusiastic with outstanding customer-communication skills, including the ability to convey high-level overviews and deeply detailed explanations.
• Must be able to regularly lift, carry, and move equipment, occasionally up to 50 pounds.

Desired skills and experience

One or more of the following complement the core skills:

• Coordinating efforts across teams and organizations.
• Deploying or operating radar systems, especially Electronically Scanning Array radars.
• Linux operating systems and using a Command Line Interface.
• Basic understanding of digital signal processing functions and application to various sensor modalities; direct experience with radar signal processing is a plus.
• Troubleshooting both hardware and software issues and working with customers to determine root causes.
• Conducting basic data plotting and analysis.
• Basic networking and Wireshark.
• Scripting in one or more of: C/C++, Python, C#.

Qualifications

• 5+ years of experience supporting field-deployed sensors or hardware.
• 3+ years of experience in a quota-carrying technical role (pre- or post-sales).
• 2+ years of experience with software APIs.
• Travel as required, both air and ground, up to 50%.

Pay and benefits

This is an exempt position. The pay range is $100,000 to $120,000 base plus commission. Full-time, US-based employees receive competitive compensation and benefits, including RSUs; fully-paid medical, dental, and vision insurance premiums for the employee (choice of PPO or HDHP/HSA); virtual care through 98Point6; an Employee Assistance Program; mental health coverage through Springhealth and Talkspace (Premera); travel assistance insurance; company-paid life insurance; company-paid short- and long-term disability; flexible PTO for exempt employees (15 days per year for non-exempt); 401(k) match; pet insurance; a prepaid legal program; commuter benefits; and paid company holidays.

Other things to know

Echodyne's technology is export controlled by the U.S. Government, and the company must evaluate an applicant's eligibility to handle export-controlled information or obtain required Government authorizations. As part of the application process, you will be asked to identify whether you are a U.S. Citizen or green card holder, or have asylum/refugee status in the U.S.

If your skills generally align but not perfectly, the company encourages you to apply anyway, as there may be another role that is a great fit.

All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran, or any other characteristic protected by law.