C- Work from
- Philippines
- Contract
- Full-time
- Posted
- 12 November 2026
- Apply by
- 11 January 2027
A Product Trainer educates customers, employees or partners on effectively using products, ensuring seamless adoption and optimal utilization.
Key responsibilities include:
Responsibilities
1. Training Development: Creating engaging training materials and programs.
2. Product Knowledge: Staying up-to-date on product features, updates and industry trends.
3. Training Delivery: Conducting in-person, virtual or online training sessions.
4. Support and Feedback: Providing ongoing support and gathering feedback for improvement.
5. Collaboration: Working with cross-functional teams (sales, marketing, customer success).
Requirements
Qualifications
Must have at least 5 years overall industry (BPO) experience
Must have at least 1 year experience as a product trainer for any telco programs (non-negotiable)
Good to excellent English verbal and written communication skills
Must be willing to handle complex tasks while managing the new hire classes
Required Skills
1. Excellent communication and presentation skills
2. Product expertise
3. Adult learning principles knowledge
4. Technical skills (e-learning authoring tools, LMS)
5. Time management and organization
Certifications
1. CPTM (Certified Professional in Training Management)
2. CTT+ (Certified Technical Trainer)
3. ATD (Association for Talent Development) certifications
C
K
M
P
G
C
Discussion
No comments yet. Ask a question or share a tip about this role.