Partner Management Manager

• Own the relationship with one of Affirm’s largest platform distribution partners and be accountable for the partnership’s growth
• Build and execute plans to expand into new markets, industries, and product lines while increasing GMV, revenue, users, product adoption, and awareness.
• Build trusted relationships across the partner organization so Affirm remains top of mind relative to other payment providers. Align incentives and help the partner’s sales teams understand and sell Affirm.
• Develop a deep understanding of the partner’s business, strategy, and growth plans. Identify where Affirm should build, invest, or work differently to grow alongside the partner.
• Coordinate teams across Product, Technical, Sales, Customer Success, Credit, Analytics, Marketing, and Risk to deliver partnership initiatives. Handle incoming partner questions and connect them with the right teams to provide timely answers.
• Create clear ways of working across all teams supporting the partnership, including defined ownership, goals, performance tracking, regular reviews, and action plans. Identify growth opportunities, risks, and process improvements.
• Lead quarterly business reviews and executive meetings. Bring together the right data and perspectives to explain performance, focus leaders on the most important issues, and drive clear decisions and follow-up actions.

What We Look For

• 6+ years of experience working directly with B2B clients or partners, ideally in a high-growth technology company.
• Experience in strategic partnerships, business development, or enterprise account management. Experience in ecommerce, fintech, payments, or consumer financing is preferred.
• A strong track record of building trusted relationships and managing large, complex partner accounts.
• Highly organized and able to manage multiple cross-functional projects at once, balance competing priorities, and maintain strong attention to detail.
• An excellent written and verbal communicator, with experience creating clear proposals, memos, and emails and presenting to senior audiences.
• Strong analytical skills, with the ability to evaluate business performance, identify opportunities and risks, and communicate results clearly to internal and external teams.
• Experience leading complex commercial negotiations and agreements, including competitive bids, renewals, and partnership expansions.
• Experience creating and maintaining clear processes, program documentation, performance measures, and reporting for complex partnerships.
• Proactive and adaptable, with the judgment to take initiative and go beyond defined responsibilities to support the success of the partnership and broader team.

Base Pay Grade - K