Head of Omnichannel Marketing / Chief Marketing Officer
Waifu Masters · Anywhere in the World · posted 1 year ago
As Head of Omnichannel Marketing, you will own the complete customer journey—from first contact to lifelong collector loyalty. You will be responsible for designing and executing unified marketing strategies that span both digital campaigns and real-world brand experiences. This includes performance marketing, retention, influencer engagement, event sponsorships, branded assets, and street-level activations.
Key Responsibilities
- Develop and lead a cohesive marketing strategy across digital and offline channels
- Own performance and optimization of all key digital platforms including paid media, email, CRO, referrals, and influencer marketing
- Lead offline efforts such as:
- Convention sponsorships and event presence
- Printed marketing collateral and signage
- Brand endorsements and influencer partnerships
- Physical activations and experiential campaigns
- Convention sponsorships and event presence
- Manage and mentor a performance-focused team including:
- Paid Media Manager
- Klaviyo Manager
- CRO Specialist
- Affiliate/Referral Manager
- Influencer & UGC Manager
- Convention & Events Manager
- Paid Media Manager
- Define performance metrics and reporting systems to measure marketing effectiveness across the full customer lifecycle
- Personally contribute to platform execution (e.g., Klaviyo, Meta Ads) where required
- Collaborate with product, creative, and community teams to maintain brand consistency
- Report directly to the CEO and serve as a key voice in strategic decisions
What We’re Looking For
- Minimum of 5 years in a senior omnichannel marketing leadership role
- Proven success managing digital and physical campaigns for brands generating $10M+ in annual revenue
- Deep expertise in Klaviyo, Meta Ads, performance analytics, and customer retention strategies
- Track record of leading high-performing, cross-functional marketing teams
- Hands-on experience with event marketing, signage, and real-world activations
- Native English speaker (mandatory for brand communication consistency)
- Availability for a minimum 4-hour daily overlap with JST, Monday–Friday
- Detail-oriented and brand-obsessed, capable of upholding high creative and execution standards
- Strong independent operator comfortable with accountability and ownership
Preferred (Not Required)
- Experience scaling luxury-tier or collector-focused DTC brands
- Familiarity with fandom culture, collectible goods, or loyalty-based communities
- A personal appreciation for high-impact in-person brand experiences
Final Note
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