Senior Site Reliability Engineer, CORE (Member Experience / Resilience Operation

Netflix is hiring a Senior Site Reliability Engineer for its Critical Operations and Reliability Engineering (CORE) team. This role is for an experienced SRE who wants to work on the systems that deliver streaming to hundreds of millions of members, partnering with engineering teams to improve reliability, observability, and operational practices across the member journey.

This is a remote position based in the United States, with 10-15% travel expected, primarily for team on-sites.

What you will do

• Design and evolve resilient infrastructure for member-facing services, ensuring systems are scalable, fault-tolerant, and operable at a global scale.
• Take a data-driven approach to reliability, identifying and addressing systemic risk.
• Partner with engineering and product teams to embed reliability and observability into the full software development lifecycle, from design and readiness reviews through rollout and ongoing operations.
• Define and measure Service Level Objectives (SLOs) and other reliability metrics that matter to the member experience, using them to guide capacity planning, operational priorities, and tradeoffs between reliability, feature velocity, and cost.
• Build and improve automated processes for deployment, monitoring, capacity management, and incident response.
• Participate in on-call rotations for critical streaming services, helping ensure 24/7 availability.
• Lead and contribute to incident response, from triage and mitigation through follow-ups, focusing on learning and systemic fixes.
• Proactively identify and reduce sources of instability in distributed systems by analyzing how systems fail in production and driving architectural or operational improvements.
• Champion a culture of reliability across business domains by creating documentation, developing best-practice guides, and building tooling that enables other teams to adopt reliability improvements at scale.

What they are looking for

• 5+ years of experience in an SRE, Production Engineering, or similar role operating business-critical, high-traffic services in production.
• Strong coding skills in one or more languages such as Python, Go, or Java, with a focus on automating solutions.
• Fluency in modern cloud infrastructure: hands-on experience with large-scale environments on AWS, Azure, or GCP, along with abstracted compute and platform orchestration systems.
• Deep understanding of large-scale distributed systems, including common failure modes, performance bottlenecks, and how to design for resilience and graceful degradation.
• Track record of proactively identifying reliability risks and gaps through metrics, incidents, architecture reviews, or resilience testing, and implementing pragmatic, scalable solutions.
• Strong observability and performance tuning skills: able to use metrics, logs, and traces to debug issues in complex systems, and comfortable profiling and optimizing services to meet latency, availability, or efficiency goals.
• Experience with incident management and response: able to navigate ambiguous, high-pressure production issues, drive coordinated response, and follow through with durable improvements.
• Strong collaboration and influence skills: communicates clearly, builds trust with partner teams, and can guide engineering teams toward better reliability practices without relying on authority.
• Ability to balance reliability, velocity, and cost: comfortable making and explaining tradeoffs, and using data (SLOs, error budgets, performance metrics) to guide decision-making.
• Growth mindset and curiosity: eager to learn, comfortable challenging assumptions, and motivated by continuous improvement.
• Embraces agency: thrives when given a loosely defined goal by coming up with work to accomplish it while seeking dissent and feedback from the team and stakeholders.

Compensation and benefits

The compensation range for this role is USD 388,000 to 558,000 per year. Netflix's compensation structure consists solely of an annual salary; there are no bonuses. You choose each year how much of your compensation you want in salary versus stock options. The range will vary based on location.

Netflix provides benefits including health plans, mental health support, a 401(k) retirement plan with employer match, stock option program, disability programs, health savings and flexible spending accounts, family-forming benefits, and life and serious injury benefits. Paid leave of absence programs are also offered. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off.

About Netflix

Netflix's mission is to entertain the world. The CORE team sits at the heart of Netflix's ability to deliver a high-quality streaming experience to hundreds of millions of members worldwide. The company values inclusion and is an equal-opportunity employer. If you need an accommodation or adjustment for a disability or any other reason during the hiring process, you can send a request to your recruiting partner.

This job is open for no less than 7 days and will be removed when the position is filled.