Epic Certified Beacon Analyst - Remote - Roanoke, Virginia

Will also provide application support, troubleshooting, training, and reporting. Additionally, may support integrated third-party applications. Serves as a liaison between the client's teams, clients, and vendors. This is a full time, salaried job opportunity with benefits.

Even though the client prefers an onsite schedule, candidates residing in the following states may be considered for a remote and/or hybrid schedule: Alabama, Florida, Georgia, Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, West Virginia, and Virginia.

What will you be doing?

• Conduct intermediate to advanced analysis of Epic application design and system workflows
• Independently manage assigned projects and work efforts, ensuring timely delivery
• Lead requirements gathering and facilitates design sessions with stakeholders
• Analyze and translate business needs into system solutions with minimal supervision
• Develop and maintain documentation and knowledge resources for supported Epic and non-Epic (integrated third-party) applications
• Develop working knowledge of assigned Epic module(s), including related development and maintenance tools, and applies in-depth knowledge within specific module areas
• Use understanding of how assigned Epic modules integrate with other Epic systems across the organization
• Assist with implementation of new Epic modules and system enhancements
• Serve as a resource for Epic application and system support and provides guidance to team members
• Assume a mentoring role, supporting analysts and contributing to team knowledge sharing
• Serve as a liaison across multiple Epic modules, teams, and stakeholders
• Interact with internal and external customers and stakeholders in a professional manner
• Apply independent judgment and decision-making within established guidelines and escalates issues as appropriate
• Identify opportunities for system improvements and supports optimization efforts
• Adhere to application change management processes, including communication, documentation, and post-change support
• Track work effort and communicates project and task status effectively
• Participate in an on-call rotation, including evenings, weekends, and holiday

What is required to apply for this role?

• An Associate's degree in computer science, information systems, healthcare, business or 2 years of experience may be considered in lieu of degree
• Minimum of 4 years of related experience
• Obtain and maintain a minimum of 3 vendor and/or industry certifications/proficiencies as determined by management following a primary Epic support application proficiency path
• Must maintain a certification/proficiency in applicable Epic module(s)

What Benefits are offered?

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Wellness centers
• Access to our health and wellness app, Personify Health
• Discounts on childcare
• Continued education and training