R- Work from
- United States
- Contract
- Contract
- Salary
- $20 – $30 / hour
- Posted
- 12 November 2026
- Apply by
- 11 January 2027
the company is looking for Plain-Language Usability Testers to help evaluate and improve AI systems that answer questions about government services. You’ll read short questions and answers and tell us what is easy to follow and where it gets confusing.
IMPORTANT: after you apply, please check your email. We sendyou a link to complete your application — it is not considered until that laststep is done. If you do not see it, check your spam folder.
Pay: $20–$30/hr
Role Title: Usability Tester
Role Type: Contractor
Location: Remote
Time Commitment: 5-10 hours/week, short-term project
There are no wrong answers, and your honest reaction is what helps. No AI or technical background is needed.
Responsibilities
- Read short questions and answers on government services.
- Tell us where you felt confused, lost, or stuck, in your own words.
- Say what was easy to follow and what was not.
- Suggest simple changes that would make something clearer.
Nice to have
- Living in a rural or smaller community. We want a mix of regions.
- Past experience giving feedback or testing products or services
Eligibility
Who We’re Looking For
- Adults who do everyday tasks on a phone or the web, even basic ones
- Patient with step-by-step reading
- Honest, specific feedback
- US-based
- This is a fully remote position, open to candidates based in United States.
How to apply
Apply here with your profile. We will then email you a link to complete yourapplication on the hiring platform — your application is only considered oncethat final step is done.
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