- Work from
- Philippines
- Contract
- Part-time
- Posted
- 13 November 2026
- Apply by
- 12 January 2027
We are looking for a proactive and highly organized Virtual Assistant to provide administrative and operational support to a small business operating in the Australian NDIS sector.
Part-Time Virtual Assistant / Administrative Assistant
Employment Type: Part-time (Approximately 4 hours per day)
Location: Philippines
Start Date: ASAP
About the role
This role will work closely with the business owner, handling day-to-day administrative tasks, documentation, inbox management, scheduling, and general business organization. The position is primarily focused on backend support, allowing the business owner to focus on client-facing responsibilities and business growth.
The ideal candidate is resourceful, detail-oriented, comfortable working independently, and interested in using AI tools to streamline administrative processes and improve overall efficiency.
Responsibilities
- Inbox and Email Management: Monitor and organise emails, draft responses, update email templates, and assist with bulk email communications.
- Administrative Support: Handle general administrative tasks, documentation, paperwork, and day-to-day business support.
- Calendar and Scheduling: Manage appointments, coordinate schedules, and assist with appointment settings.
- Documentation and Templates: Create, update, and maintain reports, templates, onboarding documents, and business records.
- NDIS Administrative Support: Provide backend administrative assistance and maintain information within the client's NDIS-related CRM and systems.
- Billing Administration: Assist with billing documentation and basic reconciliation using Xero.
- Business Organization: Help organize tasks, track milestones, maintain records, and support business development tracking where required.
- AI and Workflow Support: Leverage AI tools to assist with document creation, administrative processes, and improving day-to-day workflows.
- General Business Support: Identify opportunities to improve task organization and administrative efficiency.
Requirements
Qualifications and Experience
- Previous experience as a Virtual Assistant, Administrative Assistant, Executive Assistant, or in a similar support role.
- Experience supporting business owners, entrepreneurs, or small businesses is highly desirable.
- Strong organizational skills and attention to detail.
- Good written and verbal English communication skills.
- Comfortable managing emails, calendars, documentation, and administrative processes.
- Familiarity with AI tools such as Claude or ChatGPT.
- Basic knowledge of Xero and experience with cloud-based document management tools is an advantage.
- Willingness to learn new platforms and systems, particularly NDIS-related tools.
Technical Skills
Experience with any of the following tools is advantageous:
- Claude or other AI productivity tools
- Microsoft OneDrive
- Xero
- Airtable
- Trello
- NDIS-related CRM platforms
Training will be provided for client-specific systems and tools.
Eligibility
- Highly organized, proactive, and dependable.
- Able to work independently and manage priorities effectively.
- Has a problem-solving mindset and can identify ways to structure and improve tasks.
- Comfortable working in a small, fast-paced start-up environment.
- Resourceful and willing to take initiative without requiring constant supervision.
- Interested in using technology and AI to improve productivity.
Working Arrangements
- Part-time engagement, approximately 4 hours per day.
- Flexible working schedule, subject to alignment with the business owner's requirements.
- Fully remote setup.
- Immediate availability preferred.
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