Junior Finance Officer

As a Junior Finance Officer, you are responsible for

• Supplier onboarding and Accounts Payable administration
• Create new supplier records in Sage Intacct and EFTSure using approved source documentation.
• Confirm supplier details, including contacting suppliers where required under the approved
• verification process.
• Check that required supplier information is complete and accurately recorded before submitting the setup for onshore review.
• Follow up outstanding staff reimbursement approvals and supporting information with the relevant managers.
• Maintain clear electronic records and an audit trail for supplier setup and reimbursement follow-up.
• Finance mailbox and workflow support
• Assist with monitoring and triaging the shared Finance mailbox in accordance with agreed categories and response protocols.
• Route enquiries and documents to the appropriate Finance team member and track outstanding items.
• Provide a first-level response only where an approved template or documented process applies.
• Escalate technical, judgement-based, sensitive or unresolved matters to the nominated onshore owner.
• Residential Aged Care billing administration
• Enter and update resident movements in PRODA and TriOnline, including new admissions, discharges and leave, from approved source documents.
• Create new resident profiles and update relevant resident information in TriOnline.
• Assist with preparation, filing and maintenance of resident agreements and Deeds of Variation in NeRA using approved templates and instructions.
• Maintain complete and current billing records and supporting documents.
• Prepare data-entry work for review by the designated onshore Finance team member before claims, billing runs or statements are finalised.
• Support at Home billing enquiries
• Provide first-level administrative support for Support at Home billing, budget and statement enquiries using approved scripts, templates and system information.
• Log, categorise and track enquiries through to resolution.
• Escalate enquiries involving interpretation, disputes, adjustments, exceptions or client-specific judgement to the responsible onshore Finance team member.
• Data quality, records and reporting support
• Perform high-volume data entry accurately and within agreed service levels.
• Complete routine completeness and reasonableness checks before submitting work for review.
• Maintain organised, accessible and secure electronic records.
• Prepare task status reports, exception lists and workflow updates as required.
• Follow documented procedures, privacy requirements and cyber security protocols