OIPA System Administration Lead

• Manage, coach, and evaluate PAS Release Management and System Administration team members, including conducting performance appraisals and providing ongoing mentoring and professional development guidance.
• Assign work, set priorities, and monitor workloads across both functional areas.
• Lead project meetings with technical and business stakeholders and train team members on OIPA release and environment best practices.
• Review and approve invoices for resources provided by external vendors.
• Establish standards and guiding principles for the release management process across all strategic in-flight PAS initiatives.
• Coordinate with enterprise change control processes and attend weekly production Change Advisory Board (CAB) meetings.
• Review and approve change control documentation for migrations to each environment, assign version tracking, and maintain a complete audit trail via the enterprise ticketing system.
• Track production incidents and create required emergency change control documentation for off-cycle migrations; close incidents after verifying successful resolution.
• Coordinate PAS configuration and BPM deployment activities, including IVS cross-track deployments and the copying of tables between environments.
• Maintain the release calendar in partnership with Business and Technology leads for all major and minor release windows.
• Define guidelines for assessing deployment readiness and coordinate post-deployment validation and verification testing.
• Track release-related risks, issues, and dependencies across in-flight projects.
• Maintain communications and distribution lists to coordinate releases across legacy and ancillary applications.
• Provide direction to resources performing configuration migrations via Oracle Rules Palette (OIRP).
• Manage PAS System Administration resources across multiple data centers and monitor OIPA Application and Database Servers to ensure optimal performance.
• Review daily environment health checks and resolve performance or capacity concerns.
• Coordinate database and application server tuning, including recommendations for clustering, CPU, memory, and thread pool configuration.
• Coordinate new environment builds, complex deployments, migrations, and OIPA major and minor product upgrades.
• Coordinate the application of Oracle Exa patches, YUM updates, OIPA base code updates, and OIRP updates.
• Attend weekly vulnerability review sessions and coordinate timely remediation of identified vulnerabilities; act as the primary point of contact for PAS Information Security exceptions.
• Review SSL certificate status and coordinate replacements prior to expiration.
• Act as the primary point of contact for Oracle ASR hardware monitoring, Service Express, and My Oracle Support access.
• Maintain PAS and BPM ticket categories, resource assignments, and on-call resource listings in Cherwell.
• Work closely with internal OIPA Configuration teams and Oracle Development to manage OIPA Service Requests.

What You Can Bring

• Bachelor's degree in Computer Science, Information Technology, Actuarial Science, Mathematics, or equivalent work experience.
• Minimum 7 years of experience in IT application development or operations roles.
• Minimum 2 years of experience in a lead, supervisory, or management capacity.
• Experience with OIPA Components Deployment with WebLogic.
• Experience with Oracle Linux system administration and WebLogic administration.
• Experience with Oracle System Administration Tools including OEM, Admin Server, and Data Guard.
• Experience with OIPA Database and Application upgrades and OIPA Release Management.
• Experience with database backup tools such as Rubrik and RMAN.
• Demonstrated ability to lead, develop, and hold accountable a cross-functional technical team.
• Strong understanding of IT SDLC processes and Agile project methodologies.
• Strong attention to detail with the ability to manage multiple concurrent priorities under pressure while ensuring environments meet established SLAs.
• Strong communication skills with the ability to convey technical information clearly to both technical and business audiences.
• Proficiency with enterprise ticketing systems such as Cherwell or ServiceNow.
• Familiarity with Oracle Insurance Policy Administration (OIPA) and Oracle Insurance Rules Palette (OIRP).
• Experience with Oracle Exalogic and Exadata is a plus.
• Experience with Oracle Admin Server and the OIPA nightly Cycle is a plus.
• OIPA implementation experience for multiple clients is a plus.
• Knowledge of Oracle IVS, Oracle SOA, MuleSoft, and BPM is a plus.
• Knowledge of AWS and Oracle OCI cloud computing is a plus.
• Working knowledge of insurance life and health products across individual, group, and worksite markets is a plus.

Applicable To All Employees of Globe Life Family of Companies

• Reliable and predictable attendance of your assigned shift.
• Ability to work full time and/or part time based on the position specifications.