Heartbeat Lean Leader

Job Description Summary

Stays informed of industry trends that may influence work.

Job Description Summary

This Lean Growth Leader will be part of the Radiopharmaceutical team responsible for the design, adoption, and execution of the enterprise-wide lean transformation of the Pharmaceutical Diagnostics (PDx) business in the United States and Canada (USCAN). They will be focused on and partnered with one (or more) of the leaders in the business for their scope of responsibility. The Lean Growth Leader will possess hands-on experience applying Lean principles and driving results through continuous improvement. They will also be a contributing leader to the overall financial performance of the business unit and drive relevant improvements to the customer experience, as well as to the experience of our field sales and commercial support colleagues.

Job Description

With business partner(s), co-own and support development of the annual “Lean Road Map” and execution plan to drive business results. Roadmap will identify:

• Identify major processes, key performance indicators (KPIs) and process/KPI owners.
• Prioritized improvement opportunities, impact, approach, methods, tools and timing to maximize business impact and stakeholder participation.
• Utilize appropriate lean tools to design and execute the PDx USCAN “Growth Road Map”- with a focus on the lean tools: Problem Solving, Daily Management, Standard Work, Action Plans, Funnel management and Kaizen events. Utilize appropriate lean tools to execute the CI Plan:
• Development of the KPI bowler aligned with the annual operating plan and process improvement opportunities.
• Development of the action plans required to achieve the objectives for the year.
• Development and deployment of the “kaizen funnel” required to achieve the objectives for the year and/or as part of multi-year improvement strategies.
• Development and deployment of the “daily management” implementation funnel required to achieve the objectives for the year.
• Application of the Problem-Solving Process (PSP) for KPIs that off target.
• Establish and execute a roadmap to build, implement and measure Standard Work (SW) across all business partner’s processes.
• Train and coach key team members to “build the muscle” of the organization to deploy these tools with decreasing reliance (over time) on the PDx USCAN Lean Team for support.
• Co-own process health check-ins to assist and support leaders in the initial phases of change: Improvements are sustained, and Leader is building a culture of continuous improvement, exposing new and impactful opportunities.

Franchise Pulse Meetings are the Daily Management system to provide cross-functional teams an effective forum to review their most important KPIs and progress against improvement priorities. The Lean Growth Leader supports the business functions to:

• Build and implement Daily Management from GENBA to support Franchise Pulse Meetings, with a coherent set of KPIs tied to the standard work.
• Ensure proper training and coaching for effective daily management and a true “embrace the red” culture.

Support key Problem Solving efforts and drive team skill development on Problem Solving

• Lean Growth Leader needs to be a highly effective coach at root cause problem solving in a transactional and commercial environment
• Building good problem solving skills across the business is a high priority
• Ensure there is focus on follow-through of identified countermeasures.

Support Hoshin Kanri and Transformation Improvement Priorities as necessary

• Coach and develop business partner and direct reports as lean leaders
• Build core skillsets
• Drive continuous improvement mindset