Senior Revenue Forecasting & Operations Business Partner

Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.

We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!

The Mission

We are seeking a Senior Revenue Forecasting & Operations Business Partner to own Caylent’s revenue forecast and the operational data that feeds it, and to act as the finance partner to our Sales and Delivery leadership. Reporting to the Director of Finance, you will turn signed SOWs, staffing plans, and billing schedules into a forecast leadership can rely on, and explain the variance when actuals land.

This is a hands-on role with high visibility to the CFO and the executive team. You will work daily with senior leaders across Sales, Delivery, Resource Management, and Accounting, challenging assumptions, influencing decisions, and translating financial trade-offs into clear recommendations they can act on. As we grow, you will also help integrate acquired entities into our forecasting, reporting, and systems.

Your Assignment

Revenue Forecasting and Finance Business Partner

• Own the monthly and quarterly revenue forecast across all entities (US, Canada, Brazil, Argentina, Mexico) and subsidiaries, and maintain a rolling 12-month forecast that supports the annual budget and reforecast cycles.
• Build the forecast bottom-up from signed SOWs, change orders, staffing plans, and billing schedules, and reconcile it top-down to the Salesforce pipeline and bookings.
• Forecast by revenue type: time and materials, fixed fee, managed services, and AWS-funded engagements.
• Model backlog burn, utilization, and bench impact on revenue, and flag engagements at risk of under-delivery or overrun.
• Deliver a monthly forecast vs. actuals package with variance explained by engagement, practice, and entity.

Business Partnering

• Act as the trusted finance partner to Sales, Delivery, and Resource Management leaders, joining their forecast, pipeline, and staffing reviews on a recurring basis.
• Partner on deal and SOW structuring (pricing, fee model, AWS funding) before signature, not only after.
• Challenge assumptions (pipeline conversion, utilization, staffing, deal structure) with data, and influence decisions.
• Translate financial trade-offs (margin, cash, risk) into clear recommendations for senior, non-finance stakeholders.

Systems, Data & Reporting

• Be the Finance owner of revenue data across Salesforce, the PSA or time tracking system, and the ERP; define the fields and controls that keep them in sync.
• Build and maintain forecast models and dashboards with full traceability from reported numbers back to source records.
• Automate recurring reporting where practical (Google Sheets, Apps Script, SQL, BI tooling, or AI tools).
• Document revenue operations processes and controls to support audit and month-end close.

What Success Looks Like

• First 30 days: Understand the forecast end to end and map every active engagement to its fee structure, billing schedule, funding terms, and staffing plan.
• First 90 days: Own the monthly forecast and deliver the first forecast vs. actuals package with variance explained by engagement; establish regular cadences with Sales and Delivery leadership and become their go-to finance partner for forecast and deal questions.
• First 6 months: Forecast accuracy within 5% of actuals at the company level and within 10% by offering; forecast reviews with Sales and Delivery leaders run on a regular cadence.
• First year: Forecast model and dashboards are the single source of truth for revenue; recurring reporting is automated; Sales and Delivery leaders rely on Finance’s view in their own planning decisions.

Your Qualifications

• 5+ years in FP&A, revenue operations, or revenue accounting, with at least 2 years in professional services or consulting.
• Proven track record as a finance business partner to senior commercial and operational leaders.
• Hands-on experience forecasting project-based revenue: time and materials, fixed fee, and milestone engagements
• Experience in Salesforce and at least one PSA or time tracking system
• Advanced Google Sheets or Excel modeling; comfortable building models others will audit
• Clear written and verbal communication; executive presence with senior stakeholders; able to explain a variance in a few sentences.