Manager I - Field People Relations

• The Manager of Field People Relations provides day-to-day leadership and operational oversight of Blattner’s field-facing People Relations Partner team, ensuring that employee relations casework across a geographically dispersed, project-based construction environment is delivered with consistency, quality, and legal defensibility.
• This role manages the team’s caseload, quality standards, and professional development while leading complex, sensitive, and high-risk workplace investigations, disciplinary matters, and separations.
• The Manager I serves as the first-line escalation point for the People Relations Partner and Senior People Relations Partner team on ambiguous or legally complex field matters, partners closely with the Manager II – People Relations & HR Compliance on cross-team standards and resourcing, and coordinates with Legal, HR Compliance, and business leadership as needed.
• This role builds and sustains trusted relationships with field and business unit leaders, ensuring People Relations support is accessible, responsive, and embedded in the operational rhythm of the business, while identifying systemic ER risk patterns and recommending proactive interventions to reduce future escalations.

STEP INTO THE ROLE

• Provides direct leadership, daily management, and professional development to the field People Relations Partner and Senior People Relations Partner team, ensuring consistent investigation quality, caseload balance, and alignment to Blattner’s ER standards.
• Oversees the team’s full portfolio of active ER cases, monitoring case progression, documentation completeness, and timely resolution across a geographically dispersed, project-based construction environment. Assigns tickets in the Service Desk, and reports on volume and trends to HR Leadership.
• Conducts and documents complex, high-risk, and legally sensitive workplace investigations — including harassment, retaliation, and discrimination matters — ensuring thorough, objective fact-finding and defensible outcomes.
• Serves as the first-line escalation point for People Relations Partners and Senior People Relations Partners on investigations, disciplinary decisions, terminations, and matters involving litigation risk; escalates matters requiring legal strategy or executive visibility to the Manager II – People Relations & HR Compliance.
• Applies and reinforces investigation standards, interview protocols, and documentation templates to ensure legally defensible and consistently applied ER practices across all field cases. Identifies areas for additional education or training to Manager II – People Relations & HR Compliance.
• Collaborates with Legal counsel and Manager II – People Relations & HR Compliance on matters requiring legal strategy, representation, or regulatory response, and ensures the team understands when and how to involve Legal.
• Identifies learning and development opportunities for team members aligned to their career growth and investigation skill development needs.
• Fosters a team culture of accountability, intellectual curiosity, and professional integrity — modeling Blattner’s values and a people-first approach to ER casework.
• Develops and maintains standard operating procedures, case management workflows, and quality checklists that enable consistent, scalable delivery across the field People Relations team.
• Manages team-level metrics and reporting, including ER case volumes, resolution times, and caseload distribution; presents findings to the Manager II – People Relations & HR Compliance on a regular cadence.