Revenue Cycle Specialist IV

Include, but are not limited to, the following:

• Serve as the department's primary vendor support and liaison, including training, onboarding, documentation creation, audit support, and leading or monitoring communication between Exact Sciences and vendor daily operations.
• Support leadership in the department's Quality Program and evaluate suggested changes before submission for leadership approval.
• Take ownership of escalated system issues between the Revenue Cycle Team (RCT) and Systems, serving as the primary conduit between RCT and supporting departments.
• Assist leadership with day-to-day assignments and prioritization of the Specialist team's workload.
• Responsible for onboarding new team members.
• Partner with peers across the Revenue Cycle Team to ensure effective communication between teams.
• Support development of departmental workflows as new tests are implemented through the Exact Sciences pipeline.
• Assist Specialists as directed by leadership.
• Lead meetings in the absence of leadership.
• Utilize Microsoft Office and EMR reporting tools to support team initiatives and leadership requests.
• Participate in cross-departmental project initiatives as needed.
• Actively contribute to process improvement initiatives.
• Demonstrate strong attention to detail, organization, and record-keeping skills.
• Apply excellent analytical skills and a strong understanding of business processes.
• Remain disciplined, self-motivated, and reliable.
• Work independently while maintaining focus on assigned tasks.
• Maintain motivation, a positive attitude, and a commitment to quality work.
• Complete assigned tasks accurately and within established timelines.
• Adapt effectively to changing workloads and circumstances and respond quickly to new information.
• Conduct all interactions with Exact Sciences team members, clients, and associates in a professional manner.
• Build and maintain strong working relationships with peers at all levels of the organization.
• Demonstrate excellent written and verbal communication skills, including the ability to communicate process updates effectively.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company's Quality Management System (QMS) policies and procedures.
• Maintain reliable attendance and work designated schedules, including overtime as needed.
• Work on a mobile device, tablet, or computer screen and perform typing activities for approximately 90% of a typical workday.