Remote Project Manager for Innovative Creative Agency

Role Overview: 

 What You’ll Be Doing 

• Oversee the lifecycle of creative projects from start to finish, ensuring deadlines, budgets, and quality benchmarks are met. 
• Organize and streamline workflows for projects and support queues using tools like Asana. 
• Maintain smooth operations, prioritizing client support tickets and resolving issues efficiently. 

• Act as the primary client liaison, setting clear expectations and maintaining open communication. 
• Provide proactive updates on timelines, budgets, and project scopes, ensuring transparency. 
• Foster trust and collaboration while maintaining professional boundaries. 

• Facilitate regular team standups, sprint planning, and retrospectives using Scrum methodology. 
• Collaborate with team members to prioritize tasks, allocate resources, and ensure focus. 
• Act as the bridge between client needs and technical teams, streamlining communication. 

• Develop and implement best practices for workflows and client interaction. 
• Document clear expectations for clients and internal teams to enhance efficiency. 
• Support employees with task planning and ensure adherence to timelines. 

• Generate performance reports on project outcomes, timelines, and budgets. 
• Analyze trends to identify opportunities for operational improvements. 
• Share learnings with leadership and the team to refine processes further. 

What You Bring to the Role 

• Proven track record in project management within a creative agency setting. 
• Solid understanding of branding, website design, development, and hosting. 
• Expertise in tools like Asana and time tracking software (e.g., Everhour). 
• Exceptional communication skills and ability to set and manage client expectations. 
• Familiarity with Scrum methodology and Agile principles. 

• Collaborative leader with a proactive mindset. 
• Strong problem-solver who thrives in fast-paced environments. 
• Adept at balancing client needs with team capacity and priorities. 

Perks and Benefits 

• Health insurance (including dental) after the trial period. 
• Three weeks of paid time off annually. 
• Monthly "Third Friday Off" for team rejuvenation. 
• Flexible, fully remote work environment. 

How to Apply: 

• Three professional references. 
• Insights into your project management or agency experience. 
• Your approach to task prioritization, client communication, and budgeting. 
• A brief story about your best and worst job experiences. 
• What excites you about this role. 
• Your favorite scene from a movie or TV show.