Sales Operations Specialist

• Test Case Management: Structure test cases into logical suites with priorities, severities, preconditions, and step-by-step documentation.
  
  
• Test Plans & Runs: Build and execute test plans with an intuitive workflow and smart wizard, supported by built-in time tracking for better insights.
  
  
• Team Collaboration: Enable teams to collaborate seamlessly on documentation, test execution, and planning to improve quality and speed.
  
  

Note: This role supports global teams and requires strong working-hour overlap with Eastern Time (EST).

• Maintain daily pipeline hygiene through deal audits and data cleanup
  
  
• Manage stage definitions, deal criteria, and process documentation
  
  
• Provide real-time support to sales reps on CRM usage, access, and adoption
  
  
• Monitor deal progression, stalled opportunities, and forecasting inputs
  
  
• Enable reps with CRM workflows and field logic to maximize selling time
  
  
• Ensure accurate activity syncing from Outreach.io and related tools
  
  

CRM & HubSpot Ownership
 

• Handle day-to-day HubSpot requests, including field updates and permissions
  
  
• Maintain CRM structure to support accurate reporting and forecasting
  
  
• Validate data and assist with low-complexity reporting needs
  
  
• Keep MQL → SQL → Deal handoffs clean through aligned workflows and definitions
  
  

Cross-Functional GTM Support
 

• Partner with Sales and Marketing to ensure clean, measurable lead handoffs
  
  
• Support UTM tracking, lifecycle stages, and attribution for funnel visibility
  
  
• Maintain routing rules, enrichment workflows, and target account logic
  
  
• Work with Sales Leadership on lead assignment, dashboards, and territory design
  
  

What You’ll Bring
 

• 2–3 years of experience in Sales Ops, Revenue Ops, or GTM Operations within a SaaS environment
  
  
• Hands-on experience with HubSpot CRM and pipeline management
  
  
• Understanding of sales metrics, forecasting inputs, and B2B sales motions
  
  
• Familiarity with sales engagement tools such as Outreach or ZoomInfo
  
  
• Strong attention to detail with a process-driven mindset
  
  
• Ability to manage multiple requests while keeping systems clean and consistent
  
  
• Curiosity, a learning mindset, and a collaborative, problem-solving approach
  
  

Who You’ll Work With
 

• Sales, Marketing, and RevOps teams on a daily basis
  
  
• Sales Leadership on pipeline performance, system needs, and process improvements
  
  
• Direct reporting line to the Senior Manager of Revenue Operations
  
  

Why Join Qase
 

• Play a key role in building the operational engine of a fast-growing Series A SaaS company
  
  
• High-impact position with ownership over core systems and workflows
  
  
• Direct exposure to GTM leadership and strategic initiatives
  
  
• Remote-first culture with flexibility, clarity, ownership, and continuous improvement