Senior Business Systems Analyst, Supply Chain

Oura is hiring a Senior Business Systems Analyst, Supply Chain to own NetSuite as the operational backbone of its supply chain and logistics network. This role sits on the Supply Chain Technology & ERP Engineering team and is for someone with deep NetSuite configuration experience plus a supply chain or logistics background. You will design and deliver the system solutions that connect NetSuite to 3PL, carrier, and reverse-logistics partners.

What you will do

• Lead NetSuite-side design and delivery for new 3PL and carrier onboarding, hitting go-live commitments without disrupting fulfillment SLAs.
• Drive the Supply Chain data maturity initiative, raising NetSuite and Supply Chain system master data quality to support trusted, single-source-of-truth reporting.
• Own the integration of a new supply chain visibility platform, giving stakeholders real-time shipment and inventory visibility.
• Design and implement the integration for a new global reverse logistics partner, enabling scalable international returns processing.
• Serve as the primary point of contact and NetSuite subject matter expert for Supply Chain and Logistics stakeholders, translating business requirements into system designs that scale.
• Partner with Integration & Automation Engineering to reduce point-to-point integration debt in favor of reusable, API-based services across the supply chain systems estate.

What they are looking for

• 7+ years of Supply Chain, Logistics, or Operations experience, including 3+ years hands-on designing and configuring NetSuite ERP (consulting or in-house).
• Proven experience building and supporting EDI integrations between NetSuite and external logistics, 3PL, or carrier partners.
• Experience designing custom NetSuite solutions, including OneWorld/multi-subsidiary environments, that scale with the business rather than patch it.
• Working knowledge of TMS systems and demand/supply planning technology as they relate to NetSuite workflows.
• Strong written and verbal communication skills, able to translate technical designs into terms non-technical stakeholders can act on.
• Uses LLM assistants (e.g., Claude) daily as a working thought partner for requirements analysis, documentation, and stakeholder communication, with sound judgment about when AI is and isn't the right tool.

Pay

Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, pay is determined by job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.

• Region 1: $143,000 - $169,000
• Region 2: $130,000 - $153,000
• Region 3: $117,000 - $138,000

A recruiter can determine your zones/tiers based on your US location.

Benefits

• Competitive salary and equity packages
• Health, dental, vision insurance, and mental health resources
• An Oura Ring of your own plus employee discounts for friends & family
• 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
• Paid sick leave and parental leave

About Oura

Oura's products help its community gain a deeper knowledge of their readiness, activity, and sleep quality through the Oura Ring and its connected app. The company says it has helped millions of people understand and improve their health by providing daily insights and practical steps toward healthy lifestyles.

Oura is an equal opportunity workplace. Individuals seeking employment are considered without regard to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion, sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. The company will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment.

Oura warns that scammers have posed as its recruiters, especially for remote roles. Jobs are listed only on the Oura Careers page and trusted job boards. Oura will never ask for personal information like ID or payment for equipment upfront, and official offers are sent through Docusign after a verbal offer, not via text or email. The company does not accept agency resumes.