Clinical Specialist CRM - Savannah
Medtronic · Georgia, United States of America · posted 11 months ago
Role Overview – Careers That Change Lives
Key Responsibilities
Technical Support
- Complete CRM Field Technical Training (online + field).
- Conduct system checks and device interrogations after certification.
- Support CRM device implants and provide on-call technical assistance.
- Troubleshoot device-related issues.
Operational Support
- Complete patient registrations and hospital-required documentation.
- Manage device inventory, including consignment and trunk stock.
- Maintain programmer software and support daily scheduling logistics.
Educational Support
- Train physicians, hospital staff, and new clinical team members on CRM products once certified.
Sales Support
- Collaborate with district sales teams to understand customer needs and market dynamics.
- Support sales activities, including gathering purchase orders and identifying new opportunities.
- Provide customer feedback to improve sales and service strategies.
One of the following:
- High School Diploma + 6 years of relevant work experience, or
- Associate Degree + 4 years of relevant experience, or
- Bachelor’s Degree + 2 years of relevant experience.
Preferred Qualifications
- Strong understanding of medical terminology and the medical device industry.
- Excellent communication, customer service, and relationship-building skills.
- Proficiency in Microsoft Office and CRM systems like Salesforce.
- Ability to multitask and work efficiently in a fast-paced environment.
Physical & Travel Requirements
- Frequent travel to hospitals and clinics; up to 80% driving within the region.
- Ability to stand, walk, or sit for extended hours.
- Lift up to 40 lbs and wear 7–9 lbs of lead protection in surgical environments.
- Requires clear vision, manual dexterity, and ability to use computers and mobile devices.
Benefits & Compensation
- Base Salary (U.S.): $72,000 – $90,000 annually (varies by experience and location).
- Eligible for Sales Incentive Plan (SIP) for performance-based bonuses.
- Comprehensive benefits package: health, dental, vision, 401(k) with employer match, paid time off, employee stock purchase plan, insurance, wellness programs, tuition assistance, and more.
Medtronic is a global leader in healthcare technology, committed to alleviating pain, restoring health, and extending life. With 95,000+ employees worldwide, we foster innovation, diversity, and meaningful impact. At Medtronic, you don’t just work—you help transform healthcare and change lives.
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