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Senior Account Manager

Madeo · Anywhere in the World · posted 11 months ago

Senior Account Manager at Madeo — remote job on CafeRemote
Customer Support Project Management Client Relationship Management Project Planning Full-time Senior Worldwide $50K+
Madeo is an award-winning brand and web design & development agency dedicated to creating meaningful social impact. We partner with leading nonprofits and foundations tackling today’s most important challenges. Our clients include the Innocence Project, Equal Justice Initiative, Echoing Green, and the Robin Hood Foundation.

We’re a diverse, inclusive team of designers, strategists, writers, developers, and project managers who believe in mission-driven work powered by empathy, analytics, and collaboration.

Position: Senior Account Manager (Full-Time, Remote)

We’re seeking an experienced Senior Account Manager to strengthen client relationships, support new business opportunities, and collaborate with internal teams on impactful digital projects. You should bring 7+ years of combined project/account management experience, ideally in an agency environment working on medium to large creative or web projects.

What You’ll Do

  • Build and grow strong client partnerships

  • Lead and support proposals and new business conversations

  • Collaborate closely with project managers to ensure smooth delivery

  • Work with nonprofits, foundations, and cultural institutions

  • Contribute to improving our internal account management standards

  • Partner with a mission-driven team focused on quality and impact

What We’re Looking For

  • 7+ years in account + project management (digital/creative preferred)

  • Experience working with nonprofits or a strong passion for social impact

  • Comfortable leading proposals, client meetings, and long-term accounts

  • Background in managing website or digital creative projects

  • Strong communication, organization, and relationship-building skills

  • Strategy experience is a plus

Compensation & Benefits

  • Salary: $80,000–$100,000 (based on experience and location)

  • Additional 5%–20% compensation via 401k match + profit sharing/bonuses

  • Health, dental & vision insurance

  • Employer-matched charitable donations

  • Flexible PTO + federal holidays + team-wide days off

  • Remote-friendly culture with occasional meetups

  • Strong onboarding, training, and career development support

  • Clear growth paths toward Associate Director and Director roles

📌 Ready to Apply?

Explore our culture, projects, and case studies on our website, check out our Instagram @madeo_studio, and submit your application directly through our careers page.

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