Installation Engineer (SDB/SEM) (Remote US)

This is an installation engineer role with Thermo Fisher Scientific's Materials and Structural Analysis Electron Microscopy business. You would install electron microscopy and related analytical systems at customer sites and get them running for customer use. It suits a service or installation engineer with hands-on experience on complex scientific equipment who is willing to travel heavily and work in lab, manufacturing, and cleanroom settings.

What you will do

• Install electron microscopy and related analytical systems on site.
• Follow installation, alignment, calibration, and testing procedures to confirm equipment works properly.
• Work with customers, system users, and internal teams during installations.
• Diagnose and fix technical problems during installation or early system use.
• Support scheduled maintenance when needed.
• Provide troubleshooting and repair support to customers and other field personnel.
• Travel, often on short notice, to customer sites for installations, issue resolution, or to help other field service colleagues.
• Complete and submit field service and installation reports.
• Train customers and users on basic system operation, maintenance expectations, and best practices.
• Give feedback to product quality, service, and engineering teams based on what you see in the field.
• Support updates and corrections to Thermo Fisher system documentation.
• Identify, isolate, and communicate outstanding system issues.
• Serve as a technical resource and subject matter expert for colleagues, customers, and training activities.
• Follow safety, quality, and compliance expectations while working with high-voltage, ultra-high vacuum, and complex electromechanical systems.

What they are looking for

• Bachelor's degree in engineering, electronics, physics, chemistry, or a related technical field.
• 3+ years of hands-on technical experience installing, troubleshooting, repairing, and calibrating complex analytical or scientific equipment such as SEM, TEM, FIB, or similar systems.
• Experience with scanning electron microscopes, transmission electron microscopes, focused ion beam systems, or similar high-precision electromechanical systems is preferred.
• Experience diagnosing and repairing ultra-high vacuum and high-voltage systems is strongly preferred.
• Additional relevant technical certifications are advantageous.
• Strong electronics, mechanical, and systems-level troubleshooting skills, including troubleshooting down to the component level.
• Ability to read and interpret schematics, technical drawings, service procedures, and system documentation.
• Familiarity with ultra-high vacuum technology, high-voltage systems, precision instrumentation, and related safety practices.
• Strong customer service skills and the ability to build working relationships with customers, system users, and internal teams.
• Excellent written and verbal communication skills, including professional working proficiency in English.
• Strong organizational and time management skills, with the ability to work independently in the field.
• Proficiency with Microsoft Office, Windows-based software environments, and service management tools.
• Ability to document service and installation activities clearly and accurately.
• Ability to train and support customers on system use and maintenance.
• Ability to respond to customer needs on short notice and manage changing priorities.
• Valid driver's license required.
• Ability to obtain a valid passport and travel regionally and internationally as required.
• Ability to travel up to 75+% within the assigned territory (US) or as business needs require.
• Physical ability to lift up to 50 lbs. and work in laboratory, manufacturing, research, or customer-site environments.

Schedule and working conditions

Full time, 40 hours per week, standard Monday to Friday schedule. The role is remote, based in Oregon, United States.

Environmental conditions include the ability to lift 40 lbs. without assistance. Cleanroom work means no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, or facial hair. Some degree of PPE is required (safety glasses, gowning, gloves, lab coat, ear plugs, and similar). You will work with hazardous or toxic materials and at heights.

Pay and benefits

The hourly pay range estimated for this position based in Oregon is $28.85 to $43.27. The position may also be eligible for a variable annual bonus based on company, team, and individual performance results in accordance with company policy.

Benefits include a choice of national medical and dental plans and a national vision plan, including health incentive programs; employee assistance and family support programs, including commuter benefits and tuition reimbursement; at least 120 hours paid time off, 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy; retirement and savings programs such as a 401(k) plan; and an Employees' Stock Purchase Plan (ESPP) that offers eligible colleagues the opportunity to purchase company stock at a discount.

About the company

Thermo Fisher Scientific's mission is to enable customers to make the world healthier, cleaner, and safer. The Materials and Structural Analysis Electron Microscopy business designs, manufactures, installs, and supports microscopy workflows that provide images and insights at the micro-, nano-, and picometer scale. The teams combine expertise in electron, ion, and light microscopy with application knowledge across materials science, life sciences, electronics, and natural resources markets.

This job is curated by Lifelancer, a talent-hiring platform in life sciences, pharma, and IT.