Technical Architect - Salesforce

Bolt Data is hiring a Technical Architect to lead Salesforce solution design and delivery for its clients. The role sits inside a project team, where you define the technical design and build of the overall solution and make sure custom elements integrate properly. It is for someone with deep Salesforce implementation experience who can also mentor junior team members and help shape how the practice works.

What you will do

• Build working relationships with client and project team stakeholders, and manage expectations around delivery updates, risks, issues, and opportunities
• Lead requirements gathering and solution design, influencing decisions on effectiveness, dependability, flexibility, scalability, supportability, and total cost
• Partner with the Solution Architect to write technical specifications for custom development and system integration, including estimates for time, cost, and resources
• Develop detailed technical design documents that align to solution design specifications
• Liaise between clients, project leads, and other delivery teams, including vendors, to communicate status, drive delivery performance, manage risks, and remove barriers
• Lead technology design, configuration, and development across multiple projects, including database and environment migrations
• Document the final solution and lead knowledge transition to the client support team
• Work with the project team to develop and validate estimates for Change Orders, and contribute to estimating and SOW templates for future phases
• Follow and help define coding standards, and lead code reviews during projects
• Coach and mentor junior technical and functional team members
• Participate in peer reviews of colleagues' solution designs
• Support Bolt Data sales activities and practice maturation work

What they are looking for

• 8+ years of hands-on technical experience with Salesforce.com implementations, including at least 5 enterprise level technology projects
• 8+ years of software implementation experience with one or more CRM solutions such as Oracle, Salesforce.com, SAP, or Siebel; configuration experience is required
• 4+ years working within the Salesforce ecosystem as a Technical Architect
• Expert level understanding of the Salesforce product suite, including Sales, Service, Marketing, Health, Government and/or Experience Clouds
• Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a solution that meets the desired business outcomes
• Knowledge of data integration tools and experience integrating Salesforce with other business systems such as ETL, CPQ, marketing automation, and reporting
• Familiarity with platform authentication patterns (SAML, SSO, OAuth)
• Understanding of key design patterns, large data volume limitations, and best practices
• Understanding of data sharing and visibility considerations and how they affect platform architecture
• Bachelor's degree in computer science, plus demonstrated experience in computer operations, system analysis, programming, project implementations, and technical management
• Field service experience, including customer service management and call center support
• Demonstrated understanding of one or more architecture frameworks such as TOGAF, Zachman, DODAF, FEAF, or Gartner/Meta
• Experience configuring and developing the SFDC toolkit, including Lightning Web Components, Visualforce, Apex, S-controls, Triggers, Chatter, Apex Data Loader, and Apex Explorer
• Experience with software development and integration technologies such as APIs, APEX, Force.com, .Net, Java, JavaScript, XML, Web Services, HTML, SSO, data loaders, and messaging
• Experience with RDMS concepts and structures, SQL, structured system analysis and design methods, and data migration
• Experience with system integrations, preferably involving Salesforce and MuleSoft
• Ability to migrate configurations and code between environments using industry standard tools
• Experience with software delivery lifecycle methodologies such as Agile and project management methodologies such as PMBOK, with the ability to manage multiple projects to aggressive timelines
• Understanding of SFS resource management, contractors, timesheets, operating hours, shifts, primary and secondary territory setup, and inventory management (return, request, and track)
• Experience working independently and within cross-functional and cross-vendor teams, collaborating effectively, creating consensus, and driving outcomes
• Willingness to travel domestically and internationally with the client and project team as needed

About Bolt Data

Bolt Data describes itself as a connected group of technology enthusiasts who believe collaboration and genuine care for each other are at the core of what they do. The company is a long-standing partner of several major platforms and says it offers chances to expand your technology expertise. It states that it is committed to team members' career advancement and to helping them reach their professional goals.

Bolt Data Consulting Group LLC is an equal opportunity employer. The company states that every current and future team member has the right to be treated with dignity and respect, and that it complies with all Federal, State, and Local laws. No person at Bolt Data shall be discriminated against on the basis of race, color, sex, religion, age, lifestyle, disability, marital or family status, sexual orientation, ancestry, national origin, veteran status, or any other characteristic protected by law.