Email Marketing Manager
Boldin · Anywhere in the World · posted 8 months ago
About the Role
Key Responsibilities
- Develop and lead Boldin’s email marketing strategy to improve customer engagement and retention.
- Review existing customer journeys and nurture programs, and recommend improvements to increase impact.
- Plan, create, and manage email campaigns, including automated workflows, newsletters, and promotional messages.
- Partner with product marketing to identify key moments in the customer lifecycle where email can effectively influence behavior.
- Design campaigns, triggered flows, and promotional efforts that drive revenue, conversions, engagement, and retention.
- Run A/B tests to optimize subject lines, content, design, open rates, click-through rates, and conversions.
- Share insights and recommendations with stakeholders, supported by data and performance metrics.
- Collaborate with content and design teams to produce engaging email copy and visuals aligned with Boldin’s brand voice.
- Track and analyze campaign performance, generating actionable insights for ongoing improvement.
- Own and manage the email marketing calendar to ensure alignment with product launches, promotions, and business priorities.
- Ensure compliance with relevant email marketing regulations, including CAN-SPAM and GDPR.
- Stay current on industry trends and emerging email marketing tools to keep Boldin competitive.
Qualifications
- Bachelor’s degree in Marketing, Communications, or a related discipline.
- At least three years of proven experience in CRM, lifecycle marketing, or customer journey-focused roles.
- Hands-on experience with email marketing platforms such as ActiveCampaign and CRM systems.
- Strong understanding of email performance metrics and analytics tools.
- Excellent writing and editing skills with strong attention to detail.
- Basic knowledge of HTML/CSS for email templates is a plus.
- Experience with audience segmentation and personalization strategies.
- Strong organizational skills with the ability to manage multiple campaigns and deadlines.
- Collaborative mindset and a genuine passion for creating exceptional customer experiences.
Salary Range
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