Medical General VA

Auxiliary Outsourcing is hiring a Medical General Virtual Assistant to handle administrative, operational, and clerical tasks for a medical practice. The role involves scheduling, patient communication, record keeping, and prior authorization. This is a part-time position on US time that will eventually become full-time.

What you will do

• Manage and organize calendars, appointments, and meetings.
• Schedule patient appointments and handle follow-up reminders by phone.
• Coordinate with staff for meetings and prepare agendas.
• Respond to patient inquiries via email or chat in a professional and timely manner.
• Confirm appointments and provide necessary instructions to patients.
• Update and maintain patient records in the practice management system.
• Organize and digitize medical and administrative documents.
• Assist in creating reports for practice performance, billing, and patient statistics.
• Identify inefficiencies and propose solutions for smoother operations.
• Provide administrative support for workflow documentation and SOP updates.
• Perform online research as needed for medical or operational needs.
• Handle prior authorization and eligibility.
• Handle ad hoc administrative tasks to support the team.

What they are looking for

• Experience in the healthcare industry or medical private practice.
• Knowledge of HIPAA compliance and data privacy standards.
• Familiarity with electronic medical record (EMR) systems.
• Knowledgeable in medical terminology.
• Experience working with a physician is a plus.
• Strong verbal and written communication.
• Strong organizational and time management skills.
• Significant experience with current technologies, like Google Drive, Zoom, Canva, and cloud services.
• Good practical experience with word-processing software and scribe tools.
• More than 1 year of experience in team handling remotely. Team Leader or supervisory level is welcome to apply.
• Experience documenting the review-of-systems and physical examination, documenting the history of the patient's present illness, and similar tasks.
• A strong Internet connection is required, along with experience using communication tools like Zoom, Google Chat, etc.

Pay and hours

This is a part-time job on US time, but it will eventually become full-time. Full-time is 40 hours a week, 8 hours a day. The rate is $5 per hour after training. Paid training hours are provided. You get weekends off and weekly payouts. A health card is available after 6 months.

Location

This role is based in the United States.